Reviews for Smile: Loyalty & Rewards

Thanks to all the support team for looking into my issues. Things seem to be working properly and I will follow up with Cole and the support team if I need further assistance. Looking forward to good success!

Top service from Hannah :)

The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her site is good to go and seamless!

Lisa provides incredible customer service and held our hands while onboarding - other companies could learn from her kind customer service skills!! Highly recommend!

Fantastic app with great customer support! Really clear and easy to use software.

BluShark Straps

2024-05-21

United States

Good functionality and easy to manage

Quick to respond to issues and Ezra was able to resolve it in such a short time.

Belle application!

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

Thank you for your review! We are glad you're enjoying the app :)

We have had nothing but great experiences with the app! The customer service is exceptional. Karen was so incredibly helpful, fast and easy to work with!

The Support officer-Andrea was fast and responded well to my queries. Liked the efficiency! Thanks!

very fast response

Andreandana was very helpful and resolved our problem quickly, thank you so much!

Great experience with Joana today! She was VERY helpful in getting me all set up with the rewards program! Thank you so much!

Lynn was very helpful! I am just getting started with the app and she was able to help me get started on the right foot! She took a lot of time to answer ALL of my questions and even helped me with an update I was having trouble with on my website. She was incredibly patient and went above and beyond!

Wondermade

2024-05-16

Australia

quick response.

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Thanks so much for taking the time to leave us a review!!!

Lynn helped me update my business information. I also asked questions about points and rewards and some new ideas on ways to redeem. Lisa was super helpful, has an amazing attitude and made my experience the best.

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 ✨ The Smile Support Team ✨

Thanks so much for the 5-star rating! Much appreciated🙏 Lynn & ✨ The Smile Support Team ✨

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Lynn & ✨ The Smile Support Team ✨

Helpful customer service.

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.