Reviews for Smile: Loyalty & Rewards

I haven't used the app as yet but looking forward to see what it can offer. I'm sure this will help my business in so many ways. Can wait to see it in actioned. Thanks to the developer of this app. Cheers

I use this app to reward my repeat customers. Face to face interactions being restricted at this time. It was a way to reach out and say thanks.

doolittlejewelry

2020-11-11

United States

I use this app to reward and incentivize customer loyalty. Clients love collecting their reward points! I love their customer support and assistance in getting you set up for best performance. Always heard great things about this app, and now I have only great things to say about them, too!

We love this app! We're using the free version which is surprisingly not very limited. We would never have reached the level of customer engagement we have now without it. It took a few weeks for our customers to interact with it but now it's rolling really well. Our return customer sales have increased over the last month and part of that uptick I'm sure is due to this app. We haven't had any complaints from our customers either which I was afraid we might. They see to like it so thank you very much for a great product!

Its really an amazing reward programme. Got used to it in just one day and has all the features required in decent review programme. Team is very agile and responsive. Just one thing to improve. The tier functionality is a basic feature and should be a part of 199$ plan.

Make costumer smile is the greatist thing that one seller wants to reach So great application :) :) :)

We use the Smile rewards on our site suvo.co and it works great. It provides many options for earning as well as redeeming points. I wish it had points for giving product reviews with Shopify Product reviews app without needing external integration.

Hello, we love your app. However it would be amazing if you could choose different language or translate everything by yourself. Is that somehow possible! In our country people prefer the mother language. OR can you pay to have some of you guys to translate everything for us? We will provide the text of course.

M DREAMS

2020-11-02

Australia

Just writing to say that that I had a really great experience with one of your team members - Rachel - who assisted me greatly in working through an offer we wanted to provide our customers which wasn't out of the box for Smile. She was awesome and it was an absolute pleasure and we got there in the end! Thanks Rachel and SMILE!

I really appreciate my customers. Bea's Bayou Skincare wants to give back to its customers and this is SO cool! Love it!

This app is easy to set up. I can't wait for my customers to start earning points. I love how everything is easy and less work for the business owner to do.

Simple to use and the tutorial is very easy to follow. Lots of options to choose from on how members can receive rewards. Enjoying using the service so far.

We use this app here at Redpath Shoes it helped my store grow loyal customers and keep coming back for more rewards we use the free version I would recommend it to any online store give it a try

The app is great, but no chance to translate it. Unfortunately this is not good for customers which don't speak english. Hope things will change very soon.

Se puedo poner en español, no me sale la opción de cambiar el idioma Graciassssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

great program...................,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

I took me a a few minutes to dig around to find where to click so it can show on my store. Otherwise, setup was a breeze. Hoping this will attract repeat buyers.

We are launching our first ever rewards program and so far this app works just the way we wanted it to. Customer service was very helpful with any questions we had!

Great UI, simple and straightforward points based system. Been using it for about 9 months, Thanks!

DREAMS AREN'T THIS GOOD.™

2020-10-21

United States

We found the app wonderful, simple, seamless and effective. Totally recoommend you giving it a shot! #datg

Highly recommend this App - This is a one-stop value driven marketing tool not to be missed... We found it simple to set up and delivers outstanding results, that increased both loyalty and secondary spend! Supporting this App is a fantastic onboarding and support team, who respond extremely quickly. Can't recommend this app and the team highly enough! 5 STARS!

super slow also app and support staff not worth it its just waste of time interface has so many bugs issue

The app works quite seamlessly, but since language can not be translated, the app is rather useless for international businesses. A true shame, since adding a translation option should not be such a difficult task. Adapting shops to local markets is essential in modern e-commerce, and therefore I can not recommend this app.

Love it! Easy templates, easy to access and very user friendly. I have found this app very helpful for my online store and I am excited to use it within my comapny.

Fantastic rewards program that integrates seamlessly with Shopify. Their customer service is extraordinary.