Reviews for Smile: Loyalty & Rewards

I love this app! It's been so easy to use and set up. My customer's are loving how simple this is to sign up for and I love that you can adjust the points to what suits you + your business best. I've been very impressed with the amount of customization I can do (even without the paid plans!). I do plan to move to a paid plan as soon as I can up the traffic to my website because I love this app and their support team so much. If you want a way to reward your customers for helping you keep your business dreams a reality, install this app. You won't be sorry!

I've been so impressed by the level of support offered by Smile.IO. Thanks Roel for answering all my questions! Our customers love our rewards program and it does a great job in encouraging repeat purchases.

Definitely recommend! Easy to use and the free version is worth trying out.

Great app! Reliable and easy to install! Support is great especially Roel!

This is a very good app.I love it !

I would definitely recommend this app because it does exactly what they say it will. It's seamless, easy and sleek and our customers started using it immediately. I never thought rewards points would turn people on so much! No issue at all.

This is the perfect solution for us and our store. So easy to set up and get going. I highly recommend this app for anyone looking for a good way to engage with your customers.

Had a great experience with Maggie who very efficiently helped me solve an issue. The customer service and the simplicity of the application really makes it a pleasant experience

Smile.io is very easy to use and fun. Love this app on Shopify

This is a very cool app and our customers seem to really enjoy using it. It also intergrates well and looks very professional. More importantly, its made the reward system pretty fun to use and feel like a game. Definitely a good way to build customer loyalty and further interaction.

Maggie is really helpful and fast response to all questions I have. This tool is free and easy to use! A must try for your eCommerce store. Recommended.

Maggie was a great help! fast replies and quickly fixed the issue i was stuck on. awesome customer service :)

Wish I could give you 10 Stars!! EXCELLENT customer service!! Maggie is awesome!!

I've been using this app for over a year, starting with my Big Commerce account, now I have migrated over to Shopify. I needed to contact support to download a CSV file of my customers & their loyalty points to upload on Smile App on Shopify - worked great, just had to change a column name to "points" from "Points_Balance". Also, I needed to find a way not to offer my wholesalers loyalty points for their purchases and it pretty easy. When you set up your "earnings" points rules, click save, then on same page a section will come up with "Earning Conditions". Just add click drop down with "Customer tags" and then choose in drop down, "has none of" and then type "wholesale" or whatever word you used to tag your wholesalers in Shopify, click save and you're done. I saved this earnings condition on every earning rule so wholesalers can't get points for orders, social media shares, and birthdays... Elli helped me via email and was so quick! Thanks Smile app :)

Maggie was super helpful with answering a quick question. The program is easy to use and setup. Recommend!

im loving it. very good and creative most in one. as soon as I start selling and making money from my store this is the first app I will purchase.

We are not live with our store yet, but support has been great! Maggie was super knowledgable and helpful, and fixed our problem right away!

I'm just now getting started - the app seems very easy to use and setting up probably only took 5 minutes...can't wait to see how it actually works.

Great Support system! I had no idea how to generate a code for the coupon, and Maggie from live chat helped me a lot! This app always provides better idea for fixing problems :) love this app

Basic referral functionality doesn't limit to first-time customers. Referrals can't be offered as point values, and aren't fully integrated with the point earning/spending experience. Their support team misunderstands issues right and left, leaving me with 9+ email chains to troubleshoot simple problems.

Best app I've downloaded for my store. Easy to use and integrate. Stellar customer support. Just an excellent product. I enjoy this more and more all the time.

Roel is great and the support is unmatched. He is very quick to respond and has even created customizations for me on the fly. Much appreciated. Beyond that the app itself it visually and functionally pleasing to use and really helps incentivize our customers to remain engaged and active. Bonus feature is the referral option!

So far so good... had a few hiccups in the beginning, but did an online chat with Roel and he fixed me right up. Was patient with me... and that's saying a lot because I had no idea what I was doing. Very helpful, very nice. Program works nicely so far. For the most part.. I am reviewing the help I received with setting it up. Time will tell on the actual program itself. 2 thumbs for service! Thanks, Roel!

Great app and little investment for small business to get started with Loyalty Program. Received timely and helpful support from one of their customer service Roel Villahermosa as well.

This app is super easy to use and install! Highly recommend for those trying to keep costs low but up their marketing.