Reviews for Smile: Loyalty & Rewards

I haven't really had a chance to fully use the app as yet but it was fairly easy to set up and when I ran into trouble I used the chat option to speak to Maggie who literally resolved the issue in two minutes.

I love the benefits of this app, I am using the free version for now (new store), but I am confident this will help drive more customers, and increase conversions. I had a small issue today, that just happened to fix itself as I was talking with Maggie on chat. She was really helpful, friendly, and had a welcoming tone. I asked a few questions, and she helped me with everything, in less than5mins. I love it! I will be reviewing again once I get conversions, which I know I will!

Birminghamjewelry

2018-08-25

United States

awesome app, one of our favorites.

I enjoy the features of this app. As a family business, it is helpful to have a free option for a loyalty program as our business grows.

Smile is an AMAZING App!. What I LOVE the most is: 1. There's tremendous flexibility to be creative in finding ways to engage customers through Rewards that are not only monetary. 2. The content they published is top notch in terms of helping one understand the many possibilities as well as the psychology behind a successful rewards program. I'm "devouring" their ebooks and blog posts 3. Their Support team is phenomenal! I've worked very closely with Elli Whener and she's been instrumental in the success of my implementation.

so good!!! thanks for develop the great app.

I haven't had any purchases yet, but this app is so worth it if it works.

Smile.io support is top notch! Roel was super responsive and extremely helpful. He helped walk me through some challenging html code changes and, with his help, I successfully implemented the changes I wanted to make.

love this app and so do my customers! it makes ur site not look like its a shopify store [if u kno what i mean] ask for maggie for any customer service, shes the best! brett is helpful, too

Never had a chance to launch it. Was told I could offer a Points per Product program before I signed up but after signing up and downloading app I was informed I could only do a Points per Dollar model. Sorry. Not Smiling

I love this app. It's a great way for me to get my business exposed using their customer rewards program. It was so easy to set up and use and I look forward to seeing what it does to attract customers to my site!!

I gave 5 stars because of easy installation. It looks very easy to set up. Good app for a 1 year old online shop this far.

One of the best apps on Shopify. This is a must have for everyone running a store. Check it out on my site https://MyPleasureBox.com

Just started using it. So far so cool...

This is a fantastic app! helps me a lot.

This is awesome. I can't believe I didn't find it sooner. I wish they had a link you can send out I am not sure if they do for people to sign up for your loyalty program, maybe I am missing it. But its great sign up on my site https://MajorLeaguePets.com

amazing service automating rewards and referral programs is so great

Still figuring everything out in regards to the API but the basic setup is great and our customers are already loving it. Support has been very active with us, a big thanks to Shaun, Roel, and Lauren for their quick responses and excellent demeanour.

This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!

Easy to use, versatile and powerful. Highly recommended. Big thanks to Brett for making our roll-out easy and effective.

Still exploring everything the app can do for us, but so far so good! The support team (especially Maggie and dev Roel) are super supportive - ha! Very attentive and helpful.

Great referral program and I love the huge selection of clothes.

I'm using the free version of the app. I just had a customer place an order put they didn't receive any points for the action. I adjusted their total. But why didn't they get the points? I sent the developer a question and in less than an hour they had looked into what had happened and fixed it for me. Great customer service.

Looks Nice i will have to try it first

Wonderful support and super easy to use and set up, highly recommend this app