Reviews for Smile: Loyalty & Rewards

This app is so straightforward and simple. I love the appeal that it gives especially by being a relatively new business owner!

I really like the ease and app friendly setup for helping with customer loyalty and brand awareness.

Super easy to use! Enjoyed it and it works great with customers to build brand loyalty. I would try it out.

Really easy to use for a newb like me. I am very excited to offer this for my customers and I am so impressed how great of a free app it is!

I am still setting up the app but, it seems to be super easy to work with, has great free options, and Brady on the customer service team was super quick to respond and incredibly helpful! Very happy so far.

This app is perfect and just what I needed. It allows you to step up your shop while offering great benefits to your customers for making purchases. So happy to have installed this app.

5 stars! Very easy and totally quick. There is no other app that can do this so quickly! I would have been lost without it!

So far so good. Great for starting out and learning. I like having the rewards program. I think it will help attract a lot of customers

Good app, terrible Portuguese translation which doesn't let you fix it by yourself either. It is unprofessional to have something on a website with so many grammatical errors.

Great app available with a free version. Has everything you need for a loyalty program and works well.

I use this app to help drive more traffic to my online store as well engage and reward my loyal customers. Love love love it!

The Organic Republic

2021-01-15

Spain

Best user experience and even better customer support. totally recommend it, even with the free plan :)

so far, seems like a great app! I literally just downloaded it so I hope that it works for my business.

This is such a great idea. It was so easy to set up!! I can't wait for my customers to start earing points.

So easy to use and great customer service. Has all the great features for most paid apps on their free plan so really good for starting out.

Smile is a great app for points and referrals and they online chat system is great! in particular Brady, Jess and Jobie have been incredibly helpful in helping us get everything set up!

tl;dr: one star less because a lot of the wording cannot be changed; other than that it's the best app for points and referrals that I know of. We tried out a whole bunch of points and referral apps and Smile is definitively the one we liked best: it has a clean design that blends well with our shop, it's really easy to use, and customer service is quick and helpful. The processes are also much easier to comprehend for customers than with a lot of other apps. One star less because of the many sentences and CTAs in the panel you cannot change. I asked beforehand if I could adapt all parts of the panel; this was confirmed, but it turned out that it excluded the customization of a lot of the wording :( Since we use the German version that is particularly unfortunate because some of the more prominent translations are a bit awkward. (Customer service accepted suggestions for modifications and told me they would look into it.) But also if you use the app in English, and take wording seriously as a part of your branding, that's not optimal. I can still recommend it, it's a good app that does well what it's supposed to do.

excellent, so easy to use, its got so many features for free & the support is brilliant. tried a couple of others but this is the best one.

This app is amazing and most features are free. None of the other apps that I've tried come even close to this.

This app has been very easy to use so far! I'm 100% positive this app will help me grow my business!

I have not used the app yet, but setting up was super easy and I was guided each step of the way. I am excited to see how my business grows!

I used this app to help increase customer return to our website with incentives as well as to increase traffic to website

I'm still setting up this app, and got some help on the chat from Larry who did a great job solving some issues. Can't wait to see how it helps with our customer engagement!

I haven't been using the app for a very long time, so I can't say much about it, but the customer service was very quick and helpful. Thank you, Andrea! :-)

So far so good! I love being able to reward my customers for shopping with me! It is so easy to navigate and a great way to keep track of loyal customers!