Reviews for Smile: Loyalty & Rewards

I've only been using the app for a couple of weeks, but have been pleased with the functionality and ease of use so far and the customer support I've received (from Christian) has been fab - prompt and thorough!

I have interacted with your support team and I must say you are really helpful. Thank you so much for giving first hand service.

easy to setup and best app in shopify at no cost with maximum programs. i will recommend this for sure.

Great app features, easy to setup and excellent customer support. I highly recommend! Had some minor language translation issues to Portuguese but they were very fast to work on them. 5 stars!

Love Smile App, the best for giving your customers rewards and getting them to come back and keep spending with you. Very well working app, with so many options to make it personal to your store :) 5 stars!

Nice app! Unfortunately you can choose only 1 language. Doesn't work for stores with more than one language.

This is a great app that has a ton of functionality even on the free plan. It has differentiated us from our competitors.

UPDATED Review: Customer support reached out after my first review and were very helpful. More customers can find the app now and we are gaining some traction. I do hope that the pricing is reduced in future or more features are added to be more competitive with other review apps. Thus, justifying the price on the low range. But it is a really nice app with an excellent interface. It would be great to get weekly emails regarding signups etc as a feature.

I normally never leave reviews, but this app is great! I'll be honest, the service is top notch and the app works perfectly, it's also free for people who don't want to spend money on apps!

The No.1 Fidelity Program existing on Shopify APP Store! I don't say this just because of that but I did research and tried lots of apps but none of them are like this one. Very intuitive interface! The staff is Amazing, especially Andrea!

I think offering a $50 then jumping into a $200 (which honestly is the plan you need to really get a benefit from using this app) is a huge jump in price. I wish it was around the $120 range. I also would recommend they offer more social media platforms to share and have customer referrals on. It is a bit outdated when it comes to that. They need to add tiktok, snapchat, etc to their platform. overall the app performs well!

If you’re looking to engage your customers with a Rewards and Loyalty point scheme... then this is the perfect app! The customer service team are fantastic and super helpful. The feedback we have had from our customers is great and they love the referral system in place as well ! It’s super easy to setup and if you had any issues the Customer Service team are there to help. 5/5

yeahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhniceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Easy app to use and I am happy to use it for my brand. I look forward to growing my loyal customers with this app.

Looks good for now, as long as it stays for free. I hope to find customers with this Smile rewards program.

Great app that does everything we need it to. Super helpful support team always on hand to answer any questions.

Good app to get a better customer relationship. Easy to configure! Good and quick supprt if there are any questions. Works without any problems. Just a small issue: app slows down google pagespeed - but thats life - it is always a compromise between functionality/Features and performance.

Awesome rewards platform, free plan let's you do a lot things, rewards, referral, and even add deep links that triggers the pop up which you can add in your navigation

Very easy app to use, set up is quick and simple and christian on live agent was very responsive and knows what hes talking about

Great little app to start a rewards program. Using the free version, and the reason I deducted one star - you really should be able to set an expiry on points/rewards at any level, not just a paid level. That was disappointing, but otherwise I'm happy with it and the seamless way it works with Shopify.

Great app that's very easy to use and has helped us with customer retention greatly. Would highly recommend and their customer service is always willing to help, whether it's a regular problem or something unique.

Heimstone

2021-01-21

France

Super helpful customer service and a great rewards app. I have been testing the features and chatting to the support team all week, and have not even committed to their app yet.. just on this front its been and excellent experience!

This is a great app and I cant wait to see how these programs translate into more sales!!! I think the variety of different programs is quite good too.

The support team is really nice, they enabled the API feature for me so I wouldn't have to pay $599. These guys are the best, and they understand my problem. They did not try to rip me off like other apps, indeed. Now I will always use smile for my other brands too!!!!

I think too little is offered in the free plan because it is not worth paying for the plans if it is difficult to get persons to sign up. Customization of rewards still has its limits. will rate again at a later date