Reviews for Smile: Loyalty & Rewards

Maggie and Tess really helped me fix an issue i was having getting started. i'm extremely thankful for their support !

USER / BUYER BEWARE. It should be stressed that this app does NOT connect to social networks (Instagram/Facebook/Twitter). Any task you assign for points does NOT have to completed by the customer. Smile will reward ppl the points as long as they just click the button. Because points=money, you will basically be giving money away on tasks that may very well go uncompleted. They have a great support team who offers suggestions to help combat this, but ultimately it's a flaw in the system that should be corrected or at least made aware to users.

It was super easy to install and the instructions were super clear! looks great on the website as well! customer service is so quick too! really recommend this to anyone who's looking for a loyalty program for your website

Great App. We use this rewards system they offer all options even on the not paid plan. Great functionality as well. Tess and Maggie were amazing at what they do. They helped me navigate the app, take care of everything I needed to, and increased my sales literally 10 fold in only 14 days!!!! HIGHLY RECOMMEND! A++ for Tess & Maggie!!

Great app. Easy to use and customer service is very friendly and responsive. I would recommend Smile to anyone wanting a rewards program for their site.

I just installed the app and so far so great. It was easy to set up and understand what I'm offering. Some rewards programs can be a little confusing not only to set up, but to fully grasp what shoppers have to do to earn and spend. NOT the case here! Love it. I'll have to come back and review once my shoppers begin earning and using their rewards.

limited can do little with it. I was expecting more but unfortunately is set up for a payment plan. I need to make money to start spending money on this first.

Absolutely the worst app experience I have ever had. I have no idea why anyone uses this. Both points and referrals programs fail massively when it comes to the pieces that should be customizable on the website end, and both are absolutely dreadfully user-unfriendly on the customer end. There are so many flaws in both systems I feel like they are selling this ridiculously overpriced app without ever even having beta tested it, as customer service was not even aware of the very obvious issues that I immediately noticed. I would give zero stars if possible, and my strongest recommendation to stay far away from this garbage, but I will say that their customer service team was very responsive, even though they were 100% entirely unable to help fix any of the problems that are absolutely evident. My customers couldn't even figure out how to use the rewards, and I don't blame them because it is an utter PITA and can fail at multiple points along the way. So very bad. So very over-priced. Save yourselves and look elsewhere.

I used this app to help me bring in more customers and I know it will do just that! I love rewards and the setup is fast here and customer service is amazing.

This app is super easy to use, great basic plan and will definitely upgrade if it continue to drives value to get advance features.

people are loving my rewards program. it's simple to set up and easy for customers to use and understand

Lo recomiendo :) aunque faltan unas funciones pero siguele dando :) mejorando la app y llegaras lejos.

Its a really good app and it has helped me a lot in adding the loyalty and referal programs in my website

Pretty Disappointing. On the free plan, there are two ways to reward, not ten. I don't know why App developers feel a need to be misleading.

Would appreciate if the branding(website cache picture) can appear when a referral shares their referral post on social media for a starter package user.

very nice app and simple to use. It simply does the job perfectly and easily. very clean and proffesional

I used this app to help promote sales on my store. the response has been great . I highly recumbent this app for any serious store owner

I Used The App For My Shop and its incredibly amazing , i really convince you to download the app and try it for your business

Best and reasonable price. Unlike other apps that u need to pay more when your orders are more Smile keep on the same plan. This is the best and nothing to worry about the plan when your business grows. I had a long chat with the agent and i got a clear picture of how the app works. Highly recommended. oh yeah thanks to Graeme K. Good suggestion and made me think out of the box. No wonder this app got the most reviews. Cheers

I just installed this app it works Super amazing appreciate it. Thanks for sharing the details of the app 5stars

A very competent rewards program. 100% makes me more confident to grow my brand - Recommend 100% ....

Easy to use and set up, my customers love this program! Support options are great and it's easy to set up special campaigns and track sign ups.

I'm New to using an app like this but i am Impressed & Can't wait to be able to afford the upgrade. I'm especially happy that the free version has everything you need to start a seamless membership rewards program. very quickly and cant wait to see the results soon.

Absofreakinglutely good.....Must have for all stores.................................................

I tried the $50 STARTER PLAN for 2 months, unfortunately it didn't work for me. PROS: - Set-up is very easy & straightforward. CONS: - No template to create a "page" explaining the program. I had to use another page builder app to do that. All you get is a small icon with a very brief description. - No email template to inform/invite "non-members" from my email list What's important to me is the bottom line: does it BOOST sales or not? For me it did NOT. In the 2 months I had it, there were barely any sign-ups (not even my regular customers), and zero sales from the program. I promoted the program by having a dedicated page explaining it, an announcement banner on my site, email, & announcements from the Judge.me review emails. It felt as if the rewards program was another "product" that had to be heavily promoted, when I what I was looking for was the exact opposite: a program that would promote my other products.