Reviews for Smile: Loyalty & Rewards

Little Mama Shirt Shop LLC

2021-09-27

United States

great so far and excellent customer service! Andrijana was very helpful in getting me all set up!!!!

The Smile App has been a great additional to our online presence. And their customer service is always exceptional. Our customers really appreciate the added "bonus" of getting rewarded for spending money with us.

Customer service was quick and top notch in every way! They not only listened to what I had to say but also went above and beyond to help my small business grow, I wish I could rate 10 stars!

Fabula Nebulae LLC

2021-09-24

United States

The app is super easy to set up, and simple for customers to use! It has a lot of great features, even on the free plan. And customer support is excellent! Don't hesitate to use Smile - it's wonderful.

It would be nice if the app would collect the customers birthday including birthyear, so shop owners know how old their customers are. It makes sense to collect this data within the loyalty program as people will only give this information for incentives like points or gifts. So please add this feature soon! It could be up the shop owner to set this as optional or mandatory field. Other than this the app is really good and working very well. Would definitely recommend!

The Best Customer Service and they're really helping my Company Grow Basically Overnight. They live up to their Name!

Ekster®

2021-09-23

United States

Quick and solid customer support. Good working widget. Does what it says it does. Hefty price, but worth it.

Great integrations and super easy to use as well! Already had incredible support with setting things up as well!

Great app and support and integrates with our main shopify apps so that's a big help too. Would recommend to other store owners as it has helped us make extra thousands of moolah

Yummalicious Chocolates

2021-09-22

United States

I just implemented the app today and had lots of questions. I've chatted live with numerous people throughout the day. They were all wonderful, ESPECIALLY MARIA!!! She went above and beyond. I'm so excited to start using this app.

Love how easy the set up is. They explain everything and I believe this is going to help improve my customer base so much, thank you!

I enjoy the rewards and referral abilities. This is a perfect addition to the Shopify site! The incentives will hopefully incentive potential customers.

Easy to use and helpful, glad to have for our platform that we use so we can satisfy our customers.

I love this app, both as a consumer and store owner. The rewards program provides a great incentive to our customers, and rewards them for coming back and shopping with us! Their customer service team is amazing, they are so easy to connect with, resolve issues quickly, and just go above and beyond to make your experience with them great! We will always use them for our rewards!

Excellent customer service! Petrit was amazing and assisted with our issues in a friendly and helpful manner. Thank you, Petrit!

This app is well thought out. Available anytime I have had customers sign up a while ago, I'm hoping to obtain more.

I've been using Smile for a year. It's a great app, not too expensive and amazing support. Thanks so much for helping me fix some things really quickly.

App was really easy to set up and customer service was quick to respond. Can't wait for our customers to start using this.

Been using this app since 2016. Our loyalty program has become a major part of our company. I highly recommend this app for your loyalty and referral program.

awesome app. tried a few other reward program app before, this is the easiest to use. question is be answer quickly

As a new shop owner, I wanted to start a rewards program. When searching for a reliable one, I came across Smile and the set up made it so easy to start a program. As my business grows, I plan to upgrade some features soon.

Great app for loyalty program. Very easy to use and setup. Amazing support from the app development team.

Amazing app. Way better than the other rewards apps out there that I have used or interacted with. Customer service is A+++ and, if you're looking to transition from another Rewards platform, they're super helpful in making the transition super smooth.

Amazing customer service. I had an issue with the button position. It took me 30 seconds to fix it. Thanks a lot!

Helpful and responsive team! I didnt have to wait long to get a response and the customer service team is great.