Reviews for Smile: Loyalty & Rewards

Ottima applicazione, facile da usare e molto intuitiva. Programma punti e fedeltà di ottimo impatto e grafica

I use this app to reward my royal customers, it does well, it would nice for me to know you earlier.

While this app is easy to set up and use, for $49 a month - which is NOT CHEAP - id like to be able to at least gain some deeper analytics that what is currently received - which is almost nothing. Only once were we offered able to offer to our customers a promotion to "double their points" and when i enquired re running this special again, was told it was only offered based on algorithms? i have not seen it since and that was around a year ago. It does not give me incentive to upgrade the account to a more expensive plan and will be looking at alternative apps this year. I would not recommend this app to other business's based solely on the lack of analytics available.

This app has been very helpful. Easy to use and newbie friendly. Would recommend to anyone needing help setting up a loyalty rewards progre.

love this app, very wasy to set up, and it automatically set up in store; so hopefully it send out to customers that its on the app.!

We love Smile! It's been a great help in getting return business and setting up our brand. Thanks for the service!

Installed this app only a couple of days ago and it is THE best app I have gotten from the Shopify app store. 100% recommend. Integration is so efficient and easy, and the design is so pleasing to the eye and matches any store's theme. Thanks for making this with a free plan!

what is this ???? do you guys do testing of the product before releasing it ....contact me i will give you detail

Fantastic app that looks seamless on the website and is a great addition to our business. We look forward to seeing how it performs over time.

This app is great. Very easy to use, looks nice on the website, and works will with multiple formats. Thanks

I downloaded this app to use with my shopify store after I used it on another store and enjoyed the experience. so easy to use and set up took max 10 mins and the free package is so comprehensive! It's a Must have reward platform for any store!!

I love this app! It is easy to set up and manage. You must use this app to help grow your business! You won't regret it.

It's very very basic and they want you to pay $50 a month for a "starter" plan - too bad it had potential. They also need to learn to incorporate social media into this - I cannot believe they don't. Email is old school

Started using this when it first came out. It worked very well. But then without warning, the "free" features all became payable without prior warning.And it's not clear on the site what is under the free ways to reward. If something this drastic needs to happen for commercial reasons, there should be a way to "grandfather" existing clients or a proper communication protocol. Updated: The team managed to resolve this glitch and reinstate what we originally signed up for. Great follow up!

This app is a great resource to engage our customers & help spread the word about our brand. Our customers love it because they earn $ back towards our store, and new customers love it because they get $ off their order! Customer service is great & super helpful. Highly recommend

This app is absolutely excellent. I would most definitely recommend for all Shopify stores. Encourages repeat sales and allows your business to be modern and unique!

I would like to use this app but I would like to know if I can change de lenguage to spanish and if the rewards points can be change for mexican pesos, thanks!

Es buena la app, solo que mucha informacion para el cliente no se puede poner en español, no hay forma

i really stand by this app! the point system is a fun way to get your customers to buy more and the refferals are great for new customers

This app is the bomb! The creation of the rewards program is so simple and easy! The upgrades look like they are worth all the money that they charge. Will get there one day!

Showers Pass

2020-04-01

United States

We have been with them for three years, always supportive and during this time of crisis they have stepped up to the plate once again. Thanks for the support

Best app ever!Easy to use and install in the main menu!Almost all app are widgets... this one can be install in the menu by a link !!! A1custome services she help me alot to install the link even tho it was super easy to do with her explanation! :)) Only thing is.... its not available in french... if your looking for english this is definitely the best app ever

We were looking for a solution to help drive referrals and Smile delivered. Great help from their sales and onboarding teams. 10/10. Would refer again.

SeeandWear

2020-03-31

India

Awesome app and support. It will increase the customer retention and repeat purchases. Thanks for this wonderful app.

Really like the app, it would be great to see an option to reward customers for each review that they complete on a product that they have purchased. Is this possible for the future?