Reviews for Smile: Loyalty & Rewards

Contacted their customer service and Larry went far and beyond my expectations. He answered my questions personalised to my business and needs, and didn't try to sell me anything but rather provide me what I actually only need. While I HAVE NOT tried the app yet, I can already tell the company is willing to help our business grow.

We've been using it for only a few days, but so far uptake by customers has been great. Support for any questions etc is A+.

Christian is very helpful and just gave me the details on some Smile I.O features that I had no idea existed. I'm looking forward to trying them out to see how they perform for my business.

great app, helpful. Wish it was a bit cheaper though being a small business. Highly recommend for others

Added the app and there is a nice little widget on my homepage. II liked that was easy to set-up and I am looking forward to customers using this new feature.

I'm super eager to see how this works for my business! It was easy to set up! I'm hoping this will bring more shoppers to my site!

VIM & VIGR

2021-04-14

United States

Love the functionality and ease of set up — however this app appears to be having a noticeable negative effect on our site speed.

We have recently added this app to our store based on recommendations and looking forward to getting more conversions.

Such a simple set up and our customers love the perks! Thanks to everyone involved for making such an accessible app!

This application helps us to boost our sales. Multiple options. Easy to use. Great support. We recommend it.Really recommend!

This app is perfect for the loyalty program and rewards system we were looking for! It's super simple to set up, easy to navigate, and it has a free version that works really well, which we LOVE!

This app helped me develop a reward program for my customers. One negative is that I could not customize the box. What we did not enjoy was the fact that we could not resize the pop up box on the website.

Love it! Simple to set up and very appealing on the website. My customers love that they can get reward points and referral points.

I really love using this app! It's added a fun shopping experience for my customers as well as an incentive to be an active shopper! I definitely suggest this app!

helpful for my store will be getting more traffic when launching. will definitely keep updates of how it goes

LOVEEEE! IF YOUR'RE HESISTATE, DON'T BE, THE EASE OF THE INTERGRATION ALONE IS ENOUGH!!! THANK YOU!!!

Jackie Smith

2021-04-08

Argentina

It was a pity to hear that we cannot develop emails in HMTL anymore. We hope in near future, to be able to translate all the program ( including nudges ) as for most of our customers who doesnt speak English, it´s not easy to understand when we show half in english and half in spanish.

Absolutely love the Smile.io Loyalty and Rewards app. It really incorporates everything we need to build our engagement and customer retention. Smile's support throughout our onboarding has been exceptional. Christian, in particular, really went above and beyond to ensure no stone was left unturned when it comes to ensuring our Loyalty Program has been set up for success and provided so many recommendations and tips and a great follow up email so we get the most from the Smile.io App. Amazing suggestions and really excellent support for our program. Thanks again, Christian!

I downloaded the app because the pricing structure looked clearer and fairer than most of the other loyalty apps that I looked at, so kudos for that. Unfortunately, the free version looked really nasty in terms of the pop up design and colours. I had intended to go for the £49 a month version, but the look of the free version put me off risking it. If there had been a 7 day free trial of the paid version, then I would have persevered. Hope this feedback is helpful. EDIT - I persevered with the free version and found it easy to use. The free version is obviously a bargain. I will consider the paid version after a few months of using the free version. 1 star knocked off only because the paid version lacks a free trial.

me gustaria que elidioma se pueda escoger sin la necesidad de comprar asi daria una experiencia de uso mucho mejor y comprar en un futuro la opcion pagada

This is a great app to use to get started with reviews! Customer service is super helpful as well :)

The app works really good and helped me set up a nice loyalty campaign. Also the customer support is excellent! Can 100% recommend this App.

This app has really slowed my website down, I'm not certain the benefits outweigh negatives in this case

Great app, that I warmly recommand! Great support! And very good third party apps to integrate! Special thanks to Joana for the excellent support she provided to me.

It's awesome! I love it! This makes our loyalty program much more efficient and effective. Currently using their free plan and planning to use the paid version.