Reviews for Smile: Loyalty & Rewards

This app is simple and easy to use. It walks you through the whole process step by step setup. Its great for engaging with a customers, its definitely must have!!!!

I am reviewing to keep smile free for startups, just setting it up seems like a good app, will update accordingly.

Brilliant platform and excellent service. We're just learning the ropes as a store, setting up our referral programme, but this process has been helped along inordinately by Joana at the smile team. Cannot recommend the app enough - and if you do speak with the team at smile, and Joana pops up, you're in safe hands!!

Smile is very easy to use and to set up. The support you get is phenomenal and quick to respond to you!

I love how easy it was to put into play! This was really a no-brainer, they basically did all the work for me with just a couple clicks!

At first, I thought I didn't really need the app but LET ME TELL YOU. I am so happy I downloaded it, it helps me so much with organizing my rewards. The points system is really easy to use, you are in charge of everything and choose what you want to put in place (which for me was really important, I did not want a basic rewards system). The app is really intuitive to use and the moment I had an issue Joana answered the chat so quickly I thought she was next to me. Also, the team is really nice (Joana & Tess) you can tell they really want to help, whether big or small businesses (like me). 100% recommend.

Love it! When hiccups popped up they were quick to resolve. Quick at responding. Great app for our small business keeping loyalty customers returning :)

Simple and easy to use. Has allowed me to create a program that works for my business (for free!) Can't wait to try paid features in a few months.

Cette application est vraiment TOP ! super facile à utiliser, on peut créer plusieurs manière de dépenser ses points de fidélité. Par contre, gros point négatifs pour la mise en forme je ne peux même pas ajouter "gratuitement" mon logo pour le mail envoyer automatiquement au client. et payer un abonnement tous les mois juste pour ce détails c'est clair que je ne paierais pas et resterais en gratuit.

Only 3 star because there isn't Italian Language. I think you can improve it with other languages...

Had an absolutely amazing onboarding experience with Christian Bullock. If you are wondering whether Smile is the right program for you, their team will guide you with any questions you may have and go beyond to have you settled with the best option for you. So far 5 out of 5 experience.

Very cool app. By far the best quality when it comes to Loyalty rewards program. However I have to mark it down for not having a manual translation option available when there is only 5 default languages to choose from.

I really enjoyed this template. I went in with ideas regarding customer loyalty programs and the app was already ahead of my thinking. Awesome.

just activated the app, wish they would let new app users customize for 30 days free, but other wise it was a nice seamless integration

We haven't launched yet, but the set up has been easy and I was able to ask a few questions through the chat function and were given the answers clearly!

Smile is by far the best app we have installed to date and the best part... we're still on the free plan! I know that might not be the best marketing (I'm unsure) but honestly, one of the biggest turn offs of literally any Shopify app is that you end up paying heaps for really not that much. Smile just runs by itself, massively encourages returning customers and helps us out heaps with issuing store credit whenever there might be delays etc. We've never once had an issue or need to reach out to their support but I can only assume, given how professional the app and it's dashboard are, the support will be top notch as well. Highly recommend to any store really, we're predominantly clothing so maybe it favours our demo better but just an outstanding app, not trying to squeeze us for money and making hundreds of our customers happier every month!

great service , easy to use , i used reward points in the past but they was not a s easy to setup as this

theBalm

2021-03-01

United States

We need to be extremely productive with our time and can't always dedicate people to manage a loyalty program. Smile is great because it's an intuitive easy rewards program that you can plug and play. It keeps running and letting people join and use their points with minimal oversight.

This App is amazing! I just installed it in my store . I can't wait to see my store grow. I'm so happy.

This is an exceptional service to increase loyalty to your business. And, the free plan is perfect to help us make a great deal of money before giving some of it back.

Super user-friendly and easy to set up. I do wish there were more customizable options for rewarding points.

Customer service is awesome! I enquired about something and the customer service team went above and beyond to solve my issue. Really friendly people!

Glad to find a rewards program that is so easy to implement for my online shop. Thank you Smile.io!!

We have recently just installed this app on our new Shopify site. The App was easy to install and set up and when we did have an issue adding one of the reward features the guys got back to me the same day to walk me through how to add the feature. 10/10 would recommend!! :)

Easy to setup and is a great addition to our website. We are excited to give this benefit to our loyal customers.