Reviews for Shopify Marketplace Connect

Josh was very helpful. He clearly understands the App, and provided cleary helpful information.

a lot of options that I'm unclear about, but if I've done it correctly... it's a simple process lol

Etsy is not working, lost many sales and no customer support to fix. Etsy has said its an app issue with Shopify & Shopify says its an Etsy issue. No one is fixing the issue and both are blaming each other with no solutions offered. Thanks for your feedback, Upon investigation, we can confirm that this issue is due to the limits imposed by Etsy via their API. Nikki

Reached out several times to get some support and the agents were incredibly helpful in debugging issues that we've had.

This is an awesome app with awesome support.

Joy V was fantastic. Helped me with everything I needed and gave me detailed answers to every question I had

Great help!

Customer support is excellent. really easy to understand if there's someone who can assist us.

Many thanks Bernadeth for your great support, I really appreciate it. thank you again

The best app ever, thanks for your help

The support team is professional and very helpful. They responded to my inquiry promptly and provided exactly the information I needed. Excellent and efficient service — highly recommended!

very helpful

Great help solving order issue!

Works as planned. simple. and a top support that helps when a problem occurs.

Kafkaesque hell. If you try to get a product deleted from Amazon, you end up in this nightmare: Set product/variations to inactive? Still pushed to Amazon. Set it to only sync price/inventory? Still pushed to Amazon. Want reliable channel control? Don’t walk away. Run. 0/10. Do not recommend.

The app is very helpful for cross platform listing management, but it can still be a bit complicated to navigate, which makes having the support team essential. What I really appreciate is that the support team is always willing to help, provides clear guidance, and patiently addresses every inquiry.

Very helpful. Solved in one attempt by sending a video. Thanks

thanks joy!

I am not sure if these folks are incompetent or just do not care, in either case, I would suggest looking elsewhere. My integration to Walmart and Amazon has been broken for over 7 months and it appears they have no clue how to fix issue. At times I feel I was the tester. Not worth your time if you are trying to build a business. Integration is not that hard, both amazon and walmart charged integration API; however, I know this was communicated to these people and they are just clueless on how to proceed. It is not that hard, if you know what how to do your job. I wonder how I can give a -5 star review.

The team is responsive and able to troubleshoot any issue that comes its way.

Parfait ! et SAV réactif !

Amazing for what I need it for. Couldn't ask for anything more.

RE: customer service - Had an issue setting up new listings on Amazon and syncing the inventory with Shopify... Joy V very quickly solved my many issues and got me back up and running RE: app - once set up, everything works great. i consider this an essential app for my store.

Rain was a great help. Solved my issues quickly.