Reviews for Shopify Inbox

I'm using this app it's very good for a small business, it's free, it don't have too many options see it on my site ezcellusa.com

The app is good, but there is a delay with notifications to reply to messages. So far I have only had a couple of messages so I will see how it goes in the future.

I Like how this app connects me to my customers better. i would like a way to forward notifications to my facebook messenger as i dont always see notifications in app.

Shopify Inbox gives me flexibility in replying to my customers' queries. The quick reply and FAQS features are invaluable for my brand which operates worldwide. One thing they can improve maybe is how is the UX/UI, I mean how replies appear to customers in their emails. Stringing the whole conversation in every reply looks overwhelming.

Lovely app. Easy to use and easy to install. I would like to see some more customisation options though. For example the 'Chat with us' bubble, I'd like to be able to customise this more. It also blocks the cookie policy banner which isn't great UX. The pop up window also isn't customisable, I.e I can't add background images, or make it more on brand. I'd also want to see some analytics. How many customers interacted with it? which FaQ is the most read? and so on. Otherwise, it's a basic app that seems to work well.

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one of the easiest app to communicate, and love the simply methods that in everydetaisl goiven thank you

Help us to communicate with my customers. It's better if I can view the pictures of my products when my customer contacts us.

nice and easy talk with customer , easy to operate ----- i found it late i dont may you made it just now

Great! The chat option is very interesting and helps connect with the customers. I strongly recommend this app and thanks Shopify for this feature!

It is a great app. I was looking for an app where clients can connect with me without leaving the page. Not only does it allows that in real time, not only is it free but it allows we to provide them important FAQ for shipping and return policy that they ask me all day since no one ever reads anything. Best of all, it is free.

I used the app and instantly I was able to engage with the customers who were visiting our channel. Thanks to that, losing no leads.

Todo perfecto. Estamos muy contentos con la aplicación. Nos ayuda a resolver dudas directas de nuestros clientes.

I like the simplicity and it is so much easier to use than most of the other products out there. However, in it's simplicity, there are things- simple things, that would really help us out, like a search function. I just got some items back in stock (and I do have an app to alert back in stock sign ups) but it would be nice to message those customers who had asked and who may not have signed up for an alert. I also would love MORE automatic responses. Just 2 or 3 more would be great. But beyond that, I am really liking it.

This app is fantastic. We're able to help clients wherever we are from a phone/ipad/laptop without any issues -- additionally it's helped close a ton of sales and maintained our reputation for fast client support. Great features throughout and easy to setup and customize. It would be amazing if there was a search component so I could find a conversation containing a particular word, order number, date, or name. I find myself needing to go back regularly to capture details and it's a lot to manually go through. Great job on this app overall, it's critical to our everyday business!

Gostei muito deste APP Poderia ter integralização com whats App? Muito boa a ideia experiência premium! abraços!

estou iniciando minha loja e parece funcionar bem, seria interessante apresentar a imagem da loja para o cliente.

I'd be lost without it! It's just so handy having all my messages in once place. I hated having to go between about 3 different apps to find conversations. Now, it's all in one place. Amazing work! :)

Really good app - not just for messaging with customers but also the FAQs and quick answers. Just hope that promised Instagram link works well. One request is that variants can be linked to from the app linked to the generic product type isn't good enough.

The app is very useful. I get my clients to chat very easily and closed the deals. Just one thing that I miss is if it could be on the checkout page or if we had the option to place the "Chat with us!" button anywhere.

It works great from the first moment i installed it. Customers really like immediate chats. For us it is a great tool to just give that little bit extra.

Our repeat customers buy 2-3 times a year a few months between sales. I work hard to stay connected, and this app gives them an easy way to connect with me in the in-between times. I just started using it but that seems to be the way it's working for me so far.

Very Good, works great . I will use it again . easy to chat . enjoy the app. thatk you very much. //

Wonderful app for sales channels thank you for creating this so we can talk with customers in one place.

great for me /no problem it does the job and seems to be usefull, have to use it a little longer :)