Reviews for Shopify Inbox

The app is nice and easy to set up, it's simplistic in its use and so far I've had no issues. So I think it deserves 5 stars

So far so good! I love that I can use this instead of Meta's Inbox for Business (which frankly, is awful). I would just request a "star" feature, so the team can easily see which customers need replying to when there's a lot of volume.

I've received five messages to date. To my knowledge the app is working. I need more time to give a better review.

Funktioniert alles gut, bin sehr zufrieden. Einfache Handhabung, schneller Kundenkontakt. Man kann schnell helfen, eingreifen oder Bilder senden. Vielen Dank

We use this app to help with customers to contact us right away while still shopping. Very helpful, we love it!

I love this app, adding a chat feature button really helps our customers make the right decision when checking out, or if they have quick questions, that way they don't need to send emails to us, and if they do send an email, it will take them off our website.

Intuitif, facile autant pour les clients que pour l'administrateur. Je suis satisfaite. Je recommande donc cette application

We use this app quite a bit.. like it so far.. the ability to search through previous conversions would be nice..

very nicevery nicevery nicevery nicevery nicevery nicevery nicevery nicevery nicevery nicevery nicevery nice

Do what it should do for free, after a week-end 5 chat opened, a sale that won't happend without it occured. Good job. Even If I will probably move for something with more features it's the best app to start open chat on your store.

This app helps me to connect with customers directly, whilst answering any questions that they might have. Would definitely recommend!

太好了提供一些关于您使用此应用时喜欢或不喜欢的内容的详细信息。您的评论可帮助其他商家决定是否使用此应用。提供一些关于您使用此应用时喜欢或不喜欢的内容的详细信息。您的评论可帮助其他商家决定是否使用此应用。提供一些关于您使用此应用时喜欢或不喜欢的内容的详细信息。您的评论可帮助其他商家决定是否使用此应用。提供一些关于您使用此应用时喜欢或不喜欢的内容的详细信息。您的评论可帮助其他商家决定是否使用此应用。提供一些关于您使用此应用时喜欢或不喜欢的内容的详细信息。您的评论可帮助其他商家决定是否使用此应用。

It's practical and is available on iPhone. Getting answers for our clients is a breeze with this app. You have the option to program a couple of common questions with their respective solutions. Sometimes, that's all that the customer wants. For example, make sure to include a question related to refunds. It seems that's a prevalent question among customers.

FINICKEY

2022-05-09

United States

It's get me to respond to clients inquiries in realtime. Which often leads to a sale of the item their inquiring about.

Helps conversions with immediate access to a customer in a lower part of the funnel. The rest is really upto you on a) how quickly you are able to respond (digital watch notifications help!) and b) if you are able to positively resolve the request

I like that I can see what the customer has in their cart when I chat with them, so I can personalize the conversation further.

Shopify inbox ermöglicht es mir auch auf dem Handy von unterwegs meinen Kunden schnell zu antworten. Das ist super und erhöht den support

shopify inbox was a great way for me to keep in communication with new customers and easy access to facebook inbox

it is useful . but sometimes if you have answered in facebook message , there is still a note in inbox telling you that you shall response to customer.

I have been using this app for one month. It collects all social communication in one place. Gives you a notification on the spot.

Chat is good but no way to turn off chat and just display FAQ after office hours. It would be perfect with that feature

Muito boa a app! Porém, falta adicionar etiquetas às conversas. Quando houver esta opção, migro a 100%

This app is working very well, i was afraid 1st when reading the comments and then i tried and nothing is wrong with the app, it works perfectly. Thanks.

Usei para acompanhar os clientes mais rapidamente. é muito util e poupa imenso trabalho. A identificação das encomendas e a visualização imediata dos modelos que os clientes estão a ver no momento é perfeita.

Clean and easy to use, straightforward and works well. Setup is easy, configuration is easy and use is easy.