Reviews for Shopify Inbox

Gostei da interface com o Instagram e da rapidez no aviso das mensagens no celular. Prático e eficaz.

Loved it, it has separate mobile app as well. i wish it has more features and some more functionality.

Brilliant except kit used to help me. I would like some more help to enhance my sales please. I am learning as I use it but need someone to help me

Andrea Bonelli

2022-05-25

United States

Not really impressed. Seems to slow site down and when I asked for help to change the Chat with us to Chat with me, I got a canned response that didn't address the issue.

Simple, fast and easy to use. Perfect for my website, it's so responsive and easy to use. I think I will use it all the time and recommend it to my business friends.

This app is really helpful in keeping up with customer request and comments. I would definetly reccomend this app.

excellent, agréable a utiliser, je le recommande , les messages d'absence, les réponses automatique....

We love Shopify Inbox. It has really helped us better meet the needs of our customers by answering questions in a more timely manner.

最近老是显示错误加载此页面时出现问题 Shopify 存在技术问题，导致无法加载此页面。尝试重新加载此页面或转到 Shopify 的另一个页面。如果这不起作用，请访问我们的状态页面 （打开新窗口） 更新，稍后再试。 什么时候能维修好啊！

I enjoy that I can quickly interact with our customers and directly link or recommend products to them.

I use this app on our store. It's useful and the response time helps us to serve our clients better.

O aplicativo é otimo, atende às necessidades basicas do cliente e permite o envio por e-mail caso o cliente não esteja mais online. Recomendo!

Muy cómodo. Lo que me gusta más es que se registra la cuenta del cliente ne la web, una vez alguien introduce sus datos para enviar el mensaje

i like that it has automated replies so when someone across the world messages us, I don't have to be awake

all good lots of features and happy days thank you .................................................................................

I use this app to consolidate all enquiries about our product (ex. email) It makes it easy to talk to customers directly and in a timely mannner.

I love being able to easily communicate with my customers through this app! It has been very beneficial.

Expérience positive. Prise de contact clients aisé et conversations fluides. Je suis satisfait du service fournis.

instant communication - fabulous! Really like getting the instant notifications to help my reach out to my customers while they are browsing

We have been looking and testing chat inboxes for such a long time. Thank goodness we found and tried this one. Absolutely everything you need. You will however need to be patient and allow some time to set this up. For those who are not computer savy, I understand the frustration but it is worth taking the time to Youtube and Google answers if needed. Or reach out to support. We integrated this chat with our Instagram and Facebook messaging platforms (which Shopify guides you through). You will also need to add the mobile app so your messages come through 24/7 if you wish them too. Love the instant replies and the features. Thank you Shopify team.

I installed "Shopify inbox" about 6 months and I it's been very helpful. My clients pop in & out, leave a message or read those FAQ's. Easy to use and makes my life easier.

Great! make running my business easier :) keep up the good work best feature, is sending products in the chat to complete sales!

it is very helpful to interact with customer . Pkease try to provide mobile number of customer also a

Paul from Mattress Micks gives thumps up to this App, I find it very helpful when chatting with customers, sending them products and of course discounts.

Great built-in solution from Shopify that allows you to directly talk to customers. It has been very helpful as it allows us to give our expertise and advice to clients when it comes to professional gear.