Reviews for Shopify Inbox

application impeccable ! je recommande fortement ! vous pouvez lire vos message également sur votre téléphone.

hope that in the future INBOX, buyers can also send pictures, so that communication is smoother between us and buyers. waiting for the update. Thank you

OTIMO SUPORTE GOSTEI DE TUDO O QUE OBTIVE COM ESSE APP BOM PARA TODOS OS EMPREENDEDORES COMECE SEU NOVO NEGOCIO POR ESSA PLATARFOMA

I am still learning how to use this app, but so far it has been easy to work with and even someone like me can figure out how to use it. I am not Tech savvy, so this app has been very helpful to get my business up and running

I have lots of customer enquires on this after hours and find I would be loosing these sales of the option to chat wasn't there..

Really nice integration! It would be great if on the mobile version the chat with us icon is smaller or can be removed everywhere but on some pages if the customer deletes it. e.g.: it is annoying on a product page when you want to look at the product images and it covers some functionality. otherwise great features

Si me gusta su aplicación, simple pero cumple con mis necesidades y por el momento si la recomiendo.

Works a lot better than it used to! Updates are awesome. Customers love that they don't have to stay online and can just be emailed a response.

i like it so much , it makes it easier to communicate with my clients as it is so easy to respond immediately .

el icono de chat se superpone encima del botón de compra. me gustaría que el icono de chat se escondiera al momento de que el cliente abra el carrito de compras.

Ótimo. Melhor experiência possível junto ao seu cliente. Oferece comodidade e facilita o atendimento esteja onde você estiver...!!!

We use this app as a convenience for our customers. Lots of times we get inquiries off hours when customers are reluctant to call. It works well. I like that it will switch to e-mail if the customer leaves the store before we can provide a personalized response. I wish there was a better notification sound when someone asks a question.

really helpful to offer this service to customers, makes small businesses look much more professional

Fungerer super godt, jeg kunne ønske mig ekstra funktioner som at man kunne lave en boks hvor de klikkede af om vi måtte sende dem mails under kontakt og større mulighed for at lave automatiske svar på samtaler.

Norse Spirit

2022-09-15

United Kingdom

Useful for quick resolution of customer issues when both parties are online with option for customers to leave a message when we are not available

It increased sales as customers have direct communication with seller. It's easy to use, on a mobile device or on a computer and it reduces the need for emails.

esta bien le falta un poco de mejora pòr medio de que app nos contacten y ver chats en tiempo real y asi no estar adivinando de que medio nos estan contactando

Just installed but seems to working just fine. BRAVO Shopify! I removed a third party chat app as I like to keep Shopify integrated app whenever possible.

Easy to use and seamless setup. Does everything that we need it to so really can't ask for much more.

Love this chat app. We use it on desktop & phone (IOS) so customers can reach us anytime or any place.

It's great. Lot of features. It would've been great if we could somehow integrate whatsapp number with it.

good so far is working great have hadn't no issues yet! i suggest so far! really easy to use and simple.. its not confusing like the rest

It is good. I wish it has SMS & WhatsApp capabilities. It would have helped us integrate our WhatsApp & SMS interactions with our customers. Hope to see WhatsApp & SMS integration soon.

This shopify inbox help us organize all the messages in location. Keep the good work on this and thank you.

L'outil est simple à utiliser pour toute l'équipe de Quark. Nous avons accès via nos ordinateurs et nos smartphones. C'est du beau travail ! Pour les clients c'est simple et fluide. Merci à toutes les équipes Shopify pour ce produit.