Reviews for Shopify Inbox

I used the app to help with Instagram messages and being able to attach products directly to messages, it works great. The only thing I would like is for it to sync with Instagram so if I respond through Instagram the message is visible within Inbox. Apart from that it is doing what I want for sending messages. Haven’t tried any of the other features as yet but will do

Phone chat can't attach photo. If phone chat have attach photo function will be better. For other function so far so good.

This makes it super easy to organize my time - especially across replying to messages on FB and IG. So far so good.

It's good, it if had an option to like buzz on the bottom that would be cool or to notify when someone is on the website.

It helps me put all the responses in one place which saves me time and money. I love being able to reply to everyone in one place.

What a nice surprise - it's beyond useful and will undoubtedly replace/combine a number of apps and portals we've used up to now.

So far, so good. Easy to use. Hope for clients also comfortable to ask or find quick answers. I can recommend.

Wow..................................Very good Service ..........................................Thank you Shopify inbox

I used this app to answer online queries from my customers and it help me to help them quickly and redirect but to website to purchase the item they are after or to give information on a particular product they are looking at

Leider stürzt die App oft ab. Die Kommunikation mit den Kunden wird dadurch unterbrochen. Die Funktionen sonst sind gut Ein Kunde hat meine Antwort mit einem Tag Verzögerung erhalten.

KLIQ Music Gear

2022-09-27

United States

Great integration and this app gives me a great way to chat real-time with customers and prospects alike.

So sosish app. On the plus side it's easy to use and integrate with Shopify. On the other hand, desktop version is pretty crappy (crashes frequently) and does not have basic things like a search function.

Very easy to instal and to use. A perfect way to have all the chats in one place. The clients can reach out to u very easy

Looks great but could use email forwarding into the inbox so it can be used as a full fledged support ticket system.

Pretty good chat app! No need to integrate with social media which makes it more complicated. Thank you!

Very convenient--allows you to be where your customers are (website chat, social media) but saves the time and hassle of managing a number of different instant messaging channels.

www.luxevaas.nl is zeer tevreden over deze app. Ons service center bied onze klanten nog meer mogelijkheden om een goede conversatie te hebben met onze klanten.

I find it hard to use on the mobile app, but desktop is ok. I didn't realise there was an option to turn on notifications on the desktop which would have been useful early on.

Great app! I could respond to my website visitors promptly. I like the Quick Replies feature. Visitors turn into customers easily.

Die Kunden nehmen es wirklich gut auf und wir haben dadurch auch schon die ersten Produkte verkauft. Super Easy, so kann es weitergehen ;-)

I love the way this app works. It provides exactly what I need and extremely helpful and convenient to use.

Better than anything else we have used so far. would be cool to see what the customer is typing. And a search function would be desirable

Great app, they just saved me from subscribing from other chat apps. Please have the option to add some BOT.

This app helps me communicate with customers when they have questions. It integrate with my site kispaper.ca and kispaper.com smoothly. Love it !

This app helps me to stay in touch with my customers to answer any questions they might have. I love it!!