Reviews for Shopify Inbox

I really enjoy this app. The customers and I can communicate quickly and very efficiently. Thank you for this app.

I really like that we can see customer activity within the chat app, and I can address their questions without having to wait for them to let me know what is going on

Fantastic app. Easy to navigate. Easy to make changes. Does everything required and now I can serve our customers even better. Well Done.

Funciona bien. echamos de menos algunas posibilidades de personalización, pero es rápida y cómoda. A medida que evolucione un poco, será algo imprescindible en nuestro negocio.

Cumple con su función, la conexion con los canales sociales es excelente y las herramientas para contestar son las esenciales. Echamos en falta que sea más como un CRM con un funnel, poder agregar las redes sociales dentro de un contacto, estadísticas de los agentes y conexión con las compras de los clientes desde redes sociales.

it's nice to have immediate and direct contact with customers. I believe that it is way easier for them to communicate as well

We can communicate with customers in a timely manner, meet customer needs, and continuously optimize our products. Very helpful for my shop！Thank you!

Very happy about this app. Very easy to use and functional . All products are linked which is very easy to forward customers.

Me gusta mucho, es bastante rapido responder si la descargas en el celular. Practica y con opciones para clasificar a los clientes

As usual, everything Shopify creates just works really well! I was able to cancel our subscription to another chat service and this works even better. Win win.

i don't like that you have to try and figure out how to edit the theme codes and to get the things added on your page. it should be a little bit more user friendly everybody is not computer savy especially with codes.

I think this app has worked well for me on my website. I would like it if I got a text notification to my cell phone number when I had a customer message ( there may already be this option and I just haven't found it yet) Otherwise, works good for me

This app is simple and does the job. I am very happy with it and will continue writing only because i have to :)

Code mal optimiser et impossible d'y accéder afin d'y apporter des modification, cela renvois des erreur dans lighthouse

Ótima forma de ter um contato ao vivo com meus clientes e retirar dúvidas no momento de uma possível compra.

Great App for getting all my messages in one place. Much easier to manage and more efficient. Would highly recommend to all businesses.

Good and easy to use. Fit my team's workflow nicely. Straightforward interface and official apps are always nice as they integrates seamlessly

very useful app. our customers have been sending messages through this app and I am able to access right away to respond instead of an email.

Shopify inbox is a good tool to connect the customer with our customer service. I would like that of all the functionalities that it has, i request to Shopify inbox place a dot indicator online and offline status in the dialog box, finaly, they could add the visualization of IP and place a location point in real where the user who visits our online store contacts us.

The Nichole Collection

2022-10-07

United States

I love this app, but now it's not showing in my store. I need some help, please. I sent a few emails asking for support but no reply yet from support.

We are using this app and it's very helpful as it centralise all our social media communications in one place. Just amazing. Keep the good work.

Just downloaded it so not sure but the install was super easy! I like the instant responses to common questions.

Love this app!! It helps me interact with my customers quickly and to share products and promotions with them with a simple clickable link.

Great app to resolve customer queries and this helps in conversations and sales. It is a must-have app for a Shopify Store.

Working well, it's nice to have contact with the clients. Look forward to using it more,Working well, it's nice to have contact with the clients. Look forward to using it more