Reviews for Shopify Inbox

Shopify inbox is wonderful. The client insights and communication options are second-to-none. In my opinion and personal experience as a solopreneur, if you're not using Shopify to run your product-based business - be it B2B or B2C - you're doing it wrong. Everything I've used on the platform to date is user-friendly and is constantly being refined. Their customer service is super helpful, knowledgeable and speedy. They've made excellent app recommendations with regard to my business needs and their resources are robust. You can tell they pay attention and care about the apps being added. Everything works as it should (or better) and zero scams have happened. Again, this is just my opinion. I've been using this platform for around 3-4 years now and am so happy I made the switch. Thank you, Shopify. 5 stars.

Te ayuda a progresar y generar base datos, capitalizr compras, formas lazos redituables a largo plazo con tus clientes.

Great way to allow your customers get in touch with you. Helped us get few extra sales since we started using it.

I didn't know that my notifications were off I am setting them back on. This way I won't miss them.

Easy to use, notifies me right away, easy to set up for common Qs, works well on both phone (iPhone) and desktop (Mac).

PCでもスマホでも対応できるので助かってます 商品のタグをつけられるのでおすすめの商品も提案しやすいです。 また自動応答設定も簡単なので休業日にはその旨も自動的に伝えてくれるという点も良いです。 ただし返答した回答をお客様が確認したのかが分かるともっと良いです。

I have a problem with your wonderfull app with it's location on phones and tablets, I want to relocate the chat icon some pixels to the top ?

Super handy and great to take care of customer questions and inquiries. Continue making great apps like this and soon you won't need an app store!

Facile à utiliser et à personnaliser. L'application mobile fonctionne également très bien. Et gratuite ! Franchement géniale.

Only I have a huge problem with the csv, why isn't it possible to download a simple csv, put in the info and upload it back again?

We are very satisfied and view it as excellent, Turning it on has made a world of difference. we will make full use of this app. Thank you.

me mantiene informado sobre los mensajes que me llegan de otras redes sociales, aun me encuentro en la etapa de aprendizaje, algunos mensajes lo respondo algo tarde pero se que este es un trabajo continuo.

Love this app! Thank-you for helping me grow my business and connecting to my beautiful students and seekers.

I really like the app, but would like it better if you could search for a message instead of going through each one.

It works well. Somehow, I still miss some of the notifications. If the notifications kept coming until answered, that would make it near perfect.

The app works well and does as it should for an easy online chat app. I wish that you could attach images in the chat to better assist customers, I have to ask them to email me for that. I would also like it if I could send more than one link at a time and have it popup as a preview window. Lastly, there are issues with the shopify inbox on my computer communicating to the shopify inbox app on the cell phone. I will read a message and mark it closed yet I still have the notification on my app and no unread messages in the "open" section. Just a small glitch. Notifications are persistent and not as customizable as they should be. Could be slightly improved and be really wonderful!

Berek

2022-10-14

United States

Very cool new addition! Great way to keep in immediate touch with customers in need of assistance!!!

Customers can contact us if they have questions about the different keratin treatments that we offer.

Extremely helpful. Helped us to manage our messaging and reach out to customers speckless and spoton.

I used this app to buy all my gifts, especially for the holidays! It is easy, fast and the products are TOP QUALITY! Everyone loves their gifts!

I use the app to run my customer service. I like that I can answer a customer, and if they are offline it will automatically send my message as an email. The app is simple to use and has no operating issues. I would recommend it to anyone.

LOVE IT! I suggest all who want to engage customers timely and accurately use this app for their entire team!

working good this is a very good app with many options available I m happy with this app recommended to all

Läuft super und ist eine echte Erleichterung. Kann ich nur empfehlen. Unbedingt die Konfiguration vornehmen, macht es dann noch einfacher

Finde es gut, das Kunden schnell mit dem Shopbetreiber in Kontakt treten können und das ohne lange Wartezeit Probleme schnell geklärt werden können.