Reviews for Shopify Inbox

I like this app because it helps my customers reach me in real time. But I would like if they are able to show me the title and image of the items they are inquiring about. Currently they are able to say the title of the item but no image of it shows.

Me gusta mucho es fácil y practico su uso para mi tienda se las recomiendo un montón como ella no hay otra

I am using this App on my store www.snazzyhunt.com for the real time customer live support. Its really very helpful in store conversion. I recommend it to every shopify store owner to use this Amazing App. Thank you Shopify

I used this app to provide real time customer care. I love when it shows the customer's email and order number that the request pertains to as well as the showing of the customer's current cart items. It will be even better if I can paste screenshots directly in the message box instead of needing to make it a file then attach. Also if I can 'like or love' the customer's message directly as if in the actual chat program, that would be great.

Super für Kundensupport. Ich habe einige Bestellungen erhalten, die ich ohne die Möglichkeit direkt mit den Kunden zu kommunizieren nicht erhalten hätte :-)

good app good app good app good app good app good good good good good good good app good app good app

it's really nice and cool app so far it's doing the job working very well for me, i don't know about tomorrow.

Works very well. It's easier to communicate with customers, and I suggest that you can add this application in the store, which will effectively improve the speed of customer service communication

总体很好，但是有时候新消息不会发邮件通知，希望改进。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

I absolutely love the app because my customers often contact me through it and I'm able to answer any questions they have. It increased my convertion. More money for me = 5 stars for the app:)

Buena aplicación para mantener comunicación con los clientes. Indispensable en el comercio electrónico para resolver preguntas y reclamos a tiempo,

Works great to communicate with customers. Only downside is having to sign in all the time if you get notified and don't have the web page or app loaded already. It's not too much hassle but if a customer is waiting live then it will consider you "away" and might end up emailing them by the time you reply.

This app has cut our emails down significantly--only wish they had an emoji option to add when talking to customers.

I really like using this app. The only issue I am having is getting my notifications. With that said, I am able to capture my customer and get sales and I feel it is because I have that instant connection.

Its free and better integrated than the alternative from Meta. So its a no brainer to at least try and see if it fits your needs. The android app is not amazing. And I wish it also had a windows app or better webapp where you could stay logged inn more permanently.

I like this app because it creates direct communications with customers which is always good. It's a quick and easy way to answer customer questions.

I use this to receive text messages on my website. It would be nice if it had a spam blocker. There is quite a bit of spammer out there.

good one! you need more integration with other method of communication e,g google chat , whatsapp etc , but a good start

I can communicate with customers instantly. I'm waiting for more features to come so that we can do more with it!

Allows me to answer questions customers have regarding a product or order. In answering customers quickly it has brought in extra sales which I may of lost.

Aurender America

2022-10-18

United States

It's great! Customers are using it a lot and it is easy for us to manage and use. I like the mobile app to. Sometimes notification flags do not reflect when a notification item has been cleared.

I don't use the phone, so this app is amazing. I love that it's free! I have tried many chat apps but finding one to integrate this well is rare.

Makes my life so much easier. I love having all my messages in on place and well organized. Big bonus alos goes to the possibility of sending product links or discounts directly from the app.

This is really cool I like so much. I want to use this app forever. thank you so much for your support.

Very impressed with Shopify Inbox so far. I installed a couple of days ago and we've just had the 1st chat session which turned into a $100+ order. Great start!