Reviews for Shopify Inbox

Easy to contact customers. It's worth it. Probably one of the best apps to use for Shopify as this can be connected to social media too.

Good but we need 2 essential things in order to have the perfect app, the possibility to change the color of the text (and not only have it white) and the possibility to translate the Q&A when a customer choose a different language in the language selector or when the /en in the url is active for exemple.

Excelente! Lo unico que hasta ese momento aun no puedo agregar la cuenta de instagram. Pero lo que he usado esta excelente

I am very happy with this app. I can communicate easily with customers. It works well and it is easy to use

UPDATE: Is there a way to block the spammers from Nigeria? I've had 4 in four days... seems that telling them to F*** OFF and GO AWAY and TAKE ME OFF YOUR LIST doesn't work on them!!!! I'm not going to hit you with lower stars, because it does do what it's supposed to do... It's an AWESOME app... the customers love it. And I like the way it can come into my cell phone and I can respond quickly and personally. The customers rave over that. The ONLY thing is that we do own two Shopify Stores and we can't figure out how to have both of them come in to my phone. While my son runs the other store, it's *me* the customers are used to dealing with - so I want to be the one answering the questions. The glory of this app is NOT having to go log in to see if anything is there a few times a day - so this not being able to have multiple stores come in to the app is a problem. IF you add the multiple stores, please make sure that we can see where the message is coming from when the customer sends one. THanks so much.

mükemmel ama ama birazdaha hazır soru yanıt eklenmeli. Ayrıca dil algılayıcı otomatik çevirici olması çok daha mükemmel bir kullanıma sahip olmasına yardımcı olur.

As a basic chat that you can easily put on your website it works like a charm. I wish it had some more features, but I will continue to use it and hope for more features in the future.

I have had this app installed about a month and so far it works good. Notifies me when a customer sends a message and hasn't crashed. So far I have been very happy with it.

Muito bom, Me ajudou muito!

This service is awesome and so easy to use! highly recommended for anyone with a shop on Shopify. Looking forward to see what else this can do!

FSWERKS

2023-01-19

United States

Doesn't support multiple stores... Makes you logout/Login to change stores... we have many Shopify stores and need to be able to quickly switch between them just like the Shopify app allows. And since this is messaging its even more crutial to have instant access to respond to customers - if we are not logged into the app with the correct store we wouldnt get the message... Fix this otherwise this is useless

Great app. We have won a lot of business by adding Shopify Inbox to our restaurant supply marketplace in Canada.

Love this App! Brings me communication from all my other apps to one location. Helps me to keep track of conversations across all my marketing outlets and quickly respond to my cusotmers. only downfall is i get messages all the time. this app does not abide by my store hours

I am having this error for more than 2 months. "An error occured: Could not login to Inbox, please try again later (1000)" Asked for support and haven't had any support. Yesterday, I deleted the sale channel but it is back on my sale channel list. (How!!!) Can anyone help me use or delete this thing?

BRB Pets

2023-01-16

Canada

It is a very good tool to have to further your providing service and building relationships with potential customers. They system is simple and true to the function and purpose. Highly recommend.

Great experience using this app. Easy to keep track of and communicate with our customers. Definitely recommend it.

parfaiteeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Brilliant

2023-01-13

Egypt

This app makes my life easier especially the auto forward to customer's email when the customer is offline.

Great app thank you so much !!!! It is really helping to keep in touch with customers in no time !!!!

This app makes my life easier especially the auto forward to customer's email when the customer is offline.

I love this app, Its so easy to use and very convenient!! I also appreciate it for being a useful resourceful help for others as well

Prós: Gratuito, fácil instalação, simplicidade e direto ao ponto. Contras: Limitação de personalização. Apenas troca de cor geral, não é possível trocar estilo de fonte ou outras alterações de CSS.

Amazing, easy to use. User firendly. Good both from desktop & from app. It increased our sales form the first min we installed it. Thank you Shopify!

Love this app. It allows us to close the deal promptly while customers are still interested. The app also identifies customers and their order info, making our investigation a lot faster. The best thing is that I can see any instant messages right on my phone and answer right away. Don't need to always sit in front of a computer anymore. Great app, highly recommended!

The app is great and it definitely has helped us provide better customer support and user experience in our shop.