Reviews for Shopify Inbox

Muito Bom, estou muito satisfeito, existe varias pessoas querendo saber sobre a loja e oferendo ajudar de como atrair clientes, tenho algum risco de fraudes?

Using this online chat app has revolutionized how I engage with my customers. It has allowed me to connect with them promptly and efficiently, leading to a noticeable increase in customer satisfaction and loyalty.

One of the Easiest Platform For StartUps, We came across..And We Use pretty much all know e-commerce platforms !!

Por ahora el funcionamiento es de 10. Estoy a la espera de poder educarla con IA, cuando se pueda, se tratará de la mejor aplicación para atención al cliente sin duda

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Excellent ! Permet également améliorer la relation client. Merci pour les efforts des équipes shopify. Cordialement,

Such a great app helps us manage all our messages to the best of our abilities and keeps our chat organized.

I liked the instant connection with my customer! But I got ~10-20 people chatting and wasting my time: I am a Shopify Expert and I can help you...... Crazy! I disabled the app! Sad!

I like the app, because it's easy to use, and allows to connect directly with your clients. It's easier for them to ask about orders, and products, or to. solve a 1-min problem. It gives more credibility to the store, and thanks to the app, you can answer at every moment. The only "error" I found, are the notifications: they get triggered again when I open the app, but it's not a big deal.

So far so good. I like that you can use custom replies to assist the customers beforehand. It also keeps a record of the customer's information which is nice.

FREE and adds trust between the customer and seller. I also use it for reassuring addresses, and if there are special notes I have to tell my customers, I directly use this APP.

Good platform to stay in touch with your customers. Plus there are a lot of Fiverr Free Lancers to talk to.

MiddleEasternMall

2023-08-12

United States

So far it's been an extremely helpful app. When customers make an inquiry my phone app pings so I can answer it right away. Customers are loving the direct contact. I love having a written record of the inquiries for reference. Customers who take the time to ask a question oftentimes end up making a purchase soon after. It will be interesting to see the reduction in abandoned shopping carts due to customers getting their questions answered quickly and knowing they can contact a human which builds trust.

I'm still learning and don't have any complaints yet other than it doesn't appear customers can text through here or use any other method but the chat. A few years back when I tried shopify out, they had a Shopify Chat App that had all used all methods and it glitched a lot (I was an Android user and it was mainly for iOS). This is definitely much better.

very simple and easy to use many features not worked out yet! but good expereince so far. Thanks Shopify

The app is simple, intuitive, and has plenty of customization options. The mobile app makes it easier to ensure a team member is available to respond at any time.

great because it is amazing scince it hels me with all my work load

Tem funcionado muito bem para todas as ferramentas que temos. Ainda falta explorar mais, mas atende todas as nossas necessidades

El servicio de shopify inbox es bueno pero estaría mejor que fue in-app y no otra ventana. Esa función haría que la mensajería sería más rápida y eficiente.

Sumamente util para consultar de clientes que estan con dudas antes de terminar la venta. Ayuda a cerrar ventas

É uma ferramenta simples que funciona bem, você pode adicionar respostas rápidas, descontos, produtos etc, o que ajuda a converter o cliente ao vivo.

love it because it has a lot of good workers helping me with improving my website and its really good

At peak times, our storefront is so busy, we just can't answer the phone! We refer our customers to the online chat feature of our Shopify Inbox so that we can get back to them with complete answers or they can access the instant answers in the Inbox.

This app has helped us tremendously with answering customer questions before and after orders! Innovative way to stay in contact with customers as they have questions.

A really convenient application to connect with new and existing customers. You can also setup automatic responses in case you cannot answer right away, that's cool.