Reviews for Shopify Inbox

Great so far, but it will be nice to add a chat review for quality customer service purposes.

Mit Messenger WAR ES VIEL BESSER

Funciona muy bien. Me gusta la integración con el catálogo de productos de la tienda. También me gusta que da información desde qué página el cliente te ha contactado, esto da contexto para poder interactuar con el en función de su interés. Por último resaltar que si pone "Cliente Habitual" quiere decir que el cliente ha comprado con anterioridad, al hacer click sobre el cliente te da información valiosa y resumida. Un saludo

I dealt with Brionna this evening and she was amazing. The help she gave me was amazing. I couldn't have done the set up without her help. She is one of the most patient people I've ever dealt with. I wish everyone took the time to explain everything to me and never did I feel rushed or like I was annoying her. She is an absolute asset to Shopify.

muy sencillo de usar mil gracias

Works well, fast notifications and great product according to me

We needed a simple chat plugin that was easy to onboard and Shopify Inbox met those needs perfectly. It was easy to onboard and customize and it being a free app for us to try live chat with was also a big selling feature. We do miss the integration with messenger though!

Buenas muy util

It gets the job done. It allows me to communicate easily with both new and existing clients. The settings are also adjustable on my cell phone I would recommend this app

great app.

I can't fault the Shopify inbox. It's user friendly. Packed with lots of data to be able to see customer analytics while emailing them. Shopify have made my life so much easier. I highly recommend.

Great app

It's easy to use and notifies you when customers message you. The only thing I wish it did is text you when someone reaches out. They do have an app, though!

Contact direct et plus rapide avec le client.

Incredible app on so many levels. Shopify has done a good job keeping the app incredibly simple, easy to use and cross-device. That being said, this app lacks some very basic integration tools that knock it down from 5 to 3 stars. It would be amazing if it could do something as simple as integrate with Google sheets for reporting, Slack for notification and team tracking, etc. A Zapier integration would be really appreciated!

Good

goodz

very nice

muy buena aplicacion

wqdjgqd

Sehr cooles Feature, um mit den Kunden sehr nah und schnell zu kommunizieren. Einfach in der Implementierung und auf jedem Gerät erreichbar. Ist man nicht so schnell, dann geht es nahtlos per Mail weiter. Könnte einfacher und besser kaum sein. Vielleicht in Zukunft noch mit einem Bot, der die Wartezeit zur Erfassung der Bestellnummer nutzt und intern direkt verknüpft.

I am really pleased with the Shopify Inbox it is proving to be a great tool. Thank you

The app really seems great and was an exciting prospect for our store, but unfortunately there's currently a killer flaw: the inability to turn off pre chat form. Requesting a visitor's name and email before talking with them first will greatly reduce the number of people that contact us. People are wary to share their information and it's an unnecessary first step. Hopefully Shopify developers will make it possible to turn off this feature soon.

Its excellent.

great