Reviews for Shipping Rates — Shipeasy

Dhana LogBase is AWESOME!!!! Very professional, courteous and knowledgeable. HIGHLY recommend this app based upon his help alone. Although I am new to the app I am finding that is suits my needs and have no problem subscribing. Good investment overall.

Customer service is spot on. Raj spent over an hour with me setting up and testing the rates in the cart for QTY and location settings. He stayed on until we were sure it was all 100% correct. App seems a lot more intuitive that shopify's own settings and can adjust rates based on Quantity. So far so good!

Looks as if it is going to do everything we need, and Dhana was fantastic at showing us how to set it up. Brilliant!

I really love the support provided by Dhana during the setup of the Shipping Rates-Shipeasy App. He was patient and super helpful. Really spent a lot of time trying to help me get the app to work the way I was asking it to. I would highly recommend this app to anyone looking. It didn't work the way I needed it too, but it will work in many different scenarios.

Sudhan is a kick-ass helper! He helped set up my shipping rates and delivery conditions, accessed my computer using zoom calls, and walked me through every part of the process. Very helpful. Even when I couldn't do things, he allowed me to sit back and watch him set up each scenario on my page. Thanks!

Thanks to Barath some of my questions were answered quickly. Very useful app for our specific needs, highly recommend :)

The app for creating shipping rates with different scenarios and conditions. Rahul is always quick to answer.

Rahul and Vinduj provided great service, thanks for your help! Would recommend this app for anyone who needs to calculate shipping.

Shiva from LogBase is amazing, he helped me install an setup ShipEasy app. Shopify's built in shipping rates solution is very basic. ShipEasy allows us to create shipping rates based on different customer types, by province, by group of products, and weight.

The best and most reasonably priced app for creating shipping rates with different scenarios and conditions. Customer service is always quick to answer.

The app is incredible and vinduja was so helpful, and she was giving top notch service , highly recommend.

Absolutely amazing support from Jenifer and Siva during the set-up process. I highly recommend this App. Dedication to customer service is excellent!

Incredible support even before starting being their paying customer. Thanks Dhana for his explanation.

This covers all aspects of shipping for the clients I work with. I did have some difficulty with one aspect and Jenifer from the support team was on hand straight away to show me which settings to change and get the shipping rate I desired - MOST HELPFUL!

Siva was an amazing help. Would've been a little lost without his help to get everything setup properly. Recommend this application to anyone who is split testing shipping prices because it makes it much easier than dealing with weights.

Thank you so much Rahul Pradeev and dhana For helping us with our complicated shipping needs . Very patient and understanding of what we needed . Thank you

Sowmi was really helpful in setting up the app, and also it is designed really nicely and conveniently

I am totally blown away by the support from this app. They have literally walked me through setting it up, had multiple zoom calls with me and didn't stop until we had it all sorted. I ship commercial kitchen equipment which ranges from small 10KG fryers to 150kg ice cream machines. The shipping is super complex with a lot of customisation and rules. This is the ONLY app that has been able to manage such detailed customisation. The support is the best I have ever had from any app, especially from Siva & Janani. Thank you

Great app and amazing support! Siva in particular was very helpful, thanks again for sorting out the app settings for us!

Siva was really helpful with setting me up with my shipping requirements, he spent extra time with me to make sure my items where ready for shipping

George Hall Art

2023-08-09

Australia

The customer service is incredible. We have very complicated shipping rates dependent in many different factors. Janani has been on two zoom calls to help set up these rates. She is very knowledgeable and will check everything with a fine tooth comb. Would definitely recommend this app. Thanks.

Vinduja provided fantastic top-notch support to me today and he solved all the issues I had. Great support from Vinduja

Shipping Rates - Shipeasy app has completely met our needs in calculating shipping based on weight and distance from our distribution center. Customer service is amazing - immediate, specific assistance (will hop on a zoom right away to resolve more easily or through chat), friendly and kind and very quick (I haven't wait at all and everyone I have talked to has been an expert who answered my questions). Siva has helped multiple times now and we are so appreciative. They even copied all of my settings from a different one of our stores, so that I didn't have to manually enter and worry about errors.

Good day, I am writing this review for Janani. She offered outstanding customer service. She is prompt, efficient, and knowledgeable in what she does. She navigates her way very effectively and is very well spoken. She took the time to explain me everything and to help me understand how to setup my store. She went to the extent of explaining me everything step by step. Initially, I was confused and I thought she was going to rush me. But I started feeling very easy with her service and she really made sure that I understood how to use the application. Thanks to her help, I will definitely remain subscribed to this service as well as recommend it to other friends. I have scheduled another call with Janine to learn about the other services provided. I definitely recommend her services, she is an outstanding agent. Thank you Janani

Super netter und schneller support. Ich habe genau das bekommen nach dem ich gesucht habe :) Rahul and Siva was very supportive :)