Altitude Coffee London
2023-08-02
United Kingdom
Fantastic app and support. Dhana was especially helpful in getting our complex shipping rates setup. Highly recommended.
proteinke
2023-08-02
Kenya
Allowed us to limit where we deliver, great customer service. Rahul was great to talk to and helped us with set up
Triumfante
2023-08-02
Philippines
I recently discovered Shipeasy, and I must say it has been an absolute game-changer for managing my shipping needs. This app is not only incredibly useful but also surprisingly user-friendly, making it a breeze to navigate even for a newcomer like myself. One of the standout features of Shipeasy is the outstanding customer support, particularly Siva's hands-on assistance. From the very beginning, Siva went above and beyond to help me set up various shipping scenarios tailored to my specific needs. His responsiveness was impressive, and he promptly replied to my inquiries, ensuring I never felt left in the dark. What impressed me the most was the personal touch Siva added to the customer support experience. He generously offered to conduct a quick Zoom call to walk me through the app and ensure that I didn't encounter any errors during the setup process. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced digital world.
Goldi
2023-08-01
Slovenia
Dhana prvide me a best help ever. The hpel was very precise and in the end all setings prfectly work. Deffinetely 5 stars for Dhana! The app is also great choose, it enable us all transport calcoations variants what we need fro our business. TK
Elixinol Life
2023-07-31
United States
Dhana and rahul is very smart and good support guy, and help me to find my failure on the setup. Shipeasy is very flexible tool.
Whim or Wit
2023-07-31
Canada
Siva was very helpful. He demonstrated how the app works and how it could save time once my product list grows. He also demonstrated one of your other apps that deal with upsell. Siva was quick to understand my questions and answered them to my satisfaction.
Gift To Inspire
2023-07-31
United States
Thank you to Dhana for his assistance today. Will definitely keep in mind for integration of shipping help.
fidelis.dog
2023-07-31
Germany
Vielen Dank an Rahul für den tollen Support per Zoom. Wir konnten alles direkt lösen und sind begeistert.
2023-07-28
Australia
Just set up this App in my store and can not wait to put it to work. I really like that you talk to the same support advisor during the entire set up. Shout out to Janani for your patience and effort.
Everest Appliances
2023-07-28
Philippines
This app is so helpful and make our shop more flexible. Thankyou Vinduja M for your support. Highly recommended.
POPFLEX®
2023-07-28
United States
Really useful app! We are able to customize our shipping rates by product, country, customer, etc. They have very responsive and good customer support too and were able to help set everything up with me.
Mia + Sophia
2023-07-28
United States
Dhana is absolutely amazing. He went above and beyond to answer any and all of my questions. He is very helpful and I would not hesitate to refer my friends to him.
Winder Joinery
2023-07-28
United Kingdom
I was looking for an app to let me set up specific shipping prices based on item type and not overall order weight. I contacted "Shipping Rates - Shipeasy" support and arranged a zoom call. Dhana guided me through the setup process and spent over an hour with me to help me configure the app around my product groups. Dhana was friendly, patient, and his knowledge of the app was brilliant. I had been looking at other apps but the customer service Dhana provided to me made it an easy choice to go with "Shipping Rates - Shipeasy". The app is now fully setup and I could not be happier with it. Thanks Dhana!!! Gary / Steven of Winder Joinery
meat heaven
2023-07-27
Australia
Raghul was a problem solver , very understanding and polite . i am very happy with the setup. Thank you
soll. the label
2023-07-26
Australia
Easy setup and very helpful! Vinduja & Rahul were amazing in helping me setup our account and helped me through the setup and testing process.
Powerful UK
2023-07-26
United Kingdom
Rahul was very responsive and helpful in answering my set-up questions, correcting my initial errors and explaining how the app works.
Fiona
2023-07-23
Pakistan
Thank you so much Rahul, the app works like breeze for me. It has every option that i wanted to pursue with our International Shipping option.
Easy Line Cabinets Inc.
2023-07-19
Canada
I had talked to Dahan and he was very patient and friendly and took his time to walk me through the steps by steps of the set up. I would have to take my time to use the app itself and see how it will be helpful with my business.
DIESELORINGS
2023-07-19
United States
I cannot stress enough how amazing my experience with Shipeasy's customer support has been. Siva and Rajkumar truly went above and beyond to ensure customer satisfaction. Whenever I've had an issue or a question, their team has been incredibly responsive, knowledgeable, and friendly. Shipeasy's commitment to excellent customer support sets them apart from their competitors. I highly recommend their services to anyone in need of top-notch assistance and a delightful customer experience.
Ahimsa® Wholesale
2023-07-19
United States
Really wonderful customer service and app features. Siva helped me troubleshoot, made great recommendations and was very clear and quick! We are very appreciative -
MAMTA MARBLES
2023-07-18
India
Rahul properly explained one of the best customer service I experienced while setting up my shipeasy account.
signtradesupplies
2023-07-18
United Kingdom
Vinduja & Rahul have been very helpful in assisting our app installation to develop complex shipping scenarios based on postcode and product tags. Couldn't be happier :)
XSRease
2023-07-17
United Kingdom
Had a chat with Shiva and he was extremely humble, accommodating and helpful. Resolved my shipping queries within minutes and showed so much patience. Highly recommend!
Advanced Pet Suppliers
2023-07-17
Australia
Shipeasy is the perfect solution if you have complicated requirements and need to setup postcode-based shipping rates. Their support is second to none. Sowmiya from the support team helped with our shipping configuration. She was friendly, helpful and very knowledgeable as she was able to provide solutions to all our requirements. One of the best support experiences we had so far with all our Shopify apps.
Strings Direct GB
2023-07-14
United Kingdom
Dhana was very helpful in assisting us with configuring our courier setup. Looking forward to using the app and all it's features.