Reviews for Shipping Rates — Shipeasy

love it，customer service pretty great and the functions are meet what I want，I would like to recommend this APP to all my business partners

Rahul was very helpful with my request. I asked for assistance through chat and immediately got a zoom invitation and he was able to sort out my issue and fix it very quickly. Super happy with the support here. Thank you.

Siva helped me a lot setting up Shipping rates ! It works like a charm ! Thanks so much Siva for your help

The support has been amazing. I have several options that I need to add to my shipping profile, both small parcel and LTL. The support team has been willing to jump on multiple calls to walk me through this. This has been the easiest solution for the products we offer on our website.

i got Amazing service by Janani. this App is amazing and working very good. i highly recommended!!! its fits exactly to my needs.

Great Support by Rahul , Really Helpful, He went above and beyond and helped in the entire shipping profile setup, international pricing, combined pricing, etc Thanks Shipeasy

Very helpful customer service, I was experiencing an issue and within minutes were able to patiently help me resolve via live chat.

Sehr zufrieden, man hat uns super geholfen. Wochenlang haben wir keine Lösung gefunden, durch ein Zoom-Meeting und eine echt tolle Beratung hat alles geklappt, dazu wurde alles übersetzt wenn es Fragen gab. Super toll :-)

I am very satisfied with my experience using Shipease. The team provided excellent support and helped me accomplish tasks that were previously confusing by sharing my screen with them.

Sudhan Logbase was very helpful and knowledgeable. When he did not know the answer to a question, he reached out to a colleague for assistance. I am very pleased with the results and help. thank you!

This app has solved the problem of stacked shipping rates, causing customers to pay more for shipping than what they should. Very helpful support!

Raj was very helpful in helping me set up the Shipping Rates app over zoom, very informative and precise.

Excellent support team. Quick replies and were happy to sort out issues for me - I sent them a spreadsheet with my sizes and rates and they actually added the rules in for me so I know that there shouldn't be future issues. Thank you!

Siva was an amazing help, he was able to not only help me with all my setup but also proceeding to give me insights on other features of the app.

Robert Allen Design

2023-01-13

United States

The app is incredibly simple to set up navigate. Complete with a very helpful support team that is always available to answer any questions. This app does everything we need.

Only just getting started with the app so still in testing but so far it all looks good. Mainly leaving this review to highlight how great the support is. Super-fast replies every time and I've just finished a zoom call with Siva who sorted an issue out within minutes for me.

Amazing Customer Service & Product! Well worth it! It has totally transformed our way of calculating accurate shipping rates for our customers.

Very helpful and knowledgeable service from Rahul. Setup everything with patience and expertise. I recommend his service very much.

We have a complex setup for varied rates on an ecom furniture store. With the help of Rahul this app does calculate in the way we need it to work. They are pretty quick to jump in and help if things do go wrong or we just need help.

The Shipeasy team was fast and efficient when setting up shipping rates and listening to the parameters I needed. If it wasn't for them we would not have been able to set such customized shipping rates with Shopify only. Siva from their team has been very helpful!

Great application, very useful and Siddarth is always very helpful. I can only recommand it to any Shopify user.

Love Agent Rahul. He was very helpful and The wight Base Shipping Issue was resolved for me. Love it..

Kavishan, Thank you so much you made my day with your detailed help, and navigation Shipeasy remains the best.

I just started using this app. The customer service has been very thorough with help from Rahul, and follow-through to completion by Siva. Siva was thorough and took the time to go through many different scenarios and make sure there were no problems. This app allows me to control which products go to different regions. It is the most flexible shipping app I have used so far. Shopify shipping ABSOLUTELY failed me. Do not use it. Fingers-crossed that this will work for my customers.

The app is great and does exactly what is needed. I am able to add custom and complex shipping scenarios to the checkout. The assistance is very good and they are more than happy to assist with any request.