Reviews for Shipping Rates — Shipeasy

So far the customer service has been incredible, instant support and zoom calls when needed. Thank you!

Contacted support on setup questions and the support was very helpful and explained all the steps. Thanks for you help great support team.

Dhanasheelan spent whole weekend to set up our shipping profiles. Our customers are happy everything is working smoothly. There are many cool options to implement.

The Wholefoods Refillery™

2023-03-20

Australia

Team was incredibly professional. Very prompt in establishing zoom calls to explain and answer questions. Rahul was particularly helpful in taking the time to understand our needs and also set up the infrastructure we needed. Always available to assist and very timely. Highly recommended.

This is the kind of service level we all dream about but sadly seldom encounter. BIG thanks to Rahul and team

Great support from Siva and a good app to help merge shipping costs to a higher rate. Highly recommend

Dhanasheelan was very helpful and generous i am glad i got him to guide me and help me with my problems

I some dificulties with setting up the ranges of Zip Codes that I could offer the specific method of shipping and they gave great support and helped me to setup. Thank you guys!

Rahul was able to solve our problem by changing the setting in our shipping zones. We resynced the app and now the problem is resolved.

We were experiencing issues with our B2B and B2C flows and Rahul was extremely fast and helpful. We scheduled a meeting within 30 minutes and had our issues resolved within 5 minutes. Perfect customer support!

Rahul really helped me with my shipping related queries. He was proactive and solved the major issues

rahul was great,very straight forward with what i needed to integrate for my website, and very patient.

Rahul was very professional and helpful during the zoom call! He's going to look into adding a feature for what we're trying to achieve and that's not something you get from a lot of other companies. Thank you Shipeasy!

Fast, Great Service! I had trouble getting started but the Ship Easy Team made it easy! Thanks for you help!

I'm still in the free demo mode, setting everything up but it looks promising and I've already had plenty of help from the support team who takes no time at all to get back to me and are very friendly and helpful!

Fantastic support and a great app. We can now give our customers the choice of carrier and we have custom rates based on postcodes. Solved 2 big problems for us.

Siva was amazing, very helpful went through everything to get the store working. few other staff were struggling to understand but Siva knew what was needed, he configured the shopify store, liased with shopify support and got the app api integrated we now back on track to Launch. Thank you Siva

I had a complicated setup to do and contacted the team to see if it was possible. Dhana and Rahul were Awesome and helped me find the perfect solution for my store.

Very helpfull app and stuff. It is easy to use and install and the support is 24/7. Dhanasheelan was really helpfull with my issue just the time that I neede help with no delay.

Super easy and intuitive. Rajkumar was amazing. He helped set up different shipping categories and did it so easily. Thanks Raj!

Rahul was super supportive and professional. HE was always willing to help. I highly recommend Shipping Rates to any Shopify businesses which requires smarty shipping rate strategy

I have to say that I'm extremely impressed with the level of functionality and ease of use it provides. The app has made my store management a breeze What I appreciate most about this app is the exceptional customer support. Whenever I've had questions or concerns, the support team has been quick to respond and has gone above and beyond to ensure my issues are resolved. Overall, I highly recommend this service app to anyone looking to streamline their store management and improve their online business. Thank you to the developers and support team for creating such an exceptional product

I would like to congratulate the attendant Mr.Siva for the excellent service, knowledge and patience!!! Im very satisfied with the app's service and assistance! Fabiola Lederman - Shop Fabs

We have a complex shipping scenario and we cannot expand our business without Ship Easy making it possible. Siddarth and the team are fantastic in understanding customer requirements and very responsive. Excellent value for money. Thank you Siddarth!

Rahul was very, very helpful and and know's the job well. I'm very satisfied with the services that was provided by him.