Reviews for Shipping Rates — Shipeasy

Siva was a great help to me. When I ran into a problem with the shipping being calculated in checkout, Siva quickly identified and fixed the problem and I'm very grateful for that.

Rahul has been a great help, he helped me setup the scenarios for UK post codes. Thank you Rahul, I really appreciate your help!

So far So good! Really happy with the functionality of the app, I had some troubleshooting along the way setting up but Annie and the team were quick to jump in and solve the problems for me promptly. Best customer service, A++++!

Their support is absolutely amazing! Not only did they walk me through the setup, they have exceeded every expectation when an issue has arisen. Our setup is quite complex and this is the only app that I have found to cover every scenario.

Siva from Shipeasy's customer service helped me in detail with what I needed and, by doing so, saved me a lot of headache and money. Thank you, Siva!

Janani helped me so much. She explained in details how everything works. thank you for the excelent service

Amazing help! I'm sure I will mess up the spelling, but Siva was an amazing help in getting me set up. By far the best support I have experienced from a Shopify app. I would highly recommend the app and their service!

The App is amazing and Raj's service is reeeeally great, super detailed and he takes the time to solve every problem. Thank you so much for the great work!

Rahul Will help me So much To set up my store price according to weight. Very Good App and has very Friendly behavior.

the services was good, I like they could take control to help me set up my store, it will more easily for small business use

You download it and have to do a Zoom call with the company for it to work. I don't even know why it is needed, never experienced that before. I just felt that was weird.

Shipeasy is a great app with great support. Few minutes after I was in the Shipeasy app store, Janani walked my through app, showing me how my requirements were meet by setting up the app. I was sold right away and subscribed the App. Shipeasy will help my Shopify store to increase sales for sure. Thanks again!

Thank you very much Sowmiya for the tremendous help and support in presenting the set up of Shipeasy. Everything was clearly presented for us to understanding. Thank You

I got support from Annie. She's too good and knowledgeable she explained everything very clearly. Very happy with the support.

We were after a way to have different shipping rates for bulky and regular items, and for the cart to display these different rates automatically (instead of adding them together). We also wanted a free shipping threshold to apply to regular products but not bulky ones. This app was able to meet our needs perfectly. They have amazing customer support and are happy to jump in a Zoom call to remotely walk you through all the steps required for your set up. Annie was extremely helpful in getting everything set up for us! We recommend this app to anyone who has specific shipping requirements that cannot be met by Shopify's default system.

This gentleman was amazing. Genuinely the First person in TWO years that was able to properly and efficiently complete and correct our shipping issues. We have been battling the Shopify system for a while now. Devine intervention sent him to me today. He was able to complete the nation wide shipping problems, local shipping problems, shipping rates. Thank you so much Siva.

Thank you so much Sowmiya for the service and support that I have received. This is the best support I ever received for Shopify App. I have multiple store and will be looking to use this app for my another store. Thanks

Thank you so much, very useful and helpful customer service support, we are all up and running now, thanks Dhanasheelan!

Overall, I have found Shipeasy to be a reliable and cost-effective provider of shipping solutions. Their online platform is user-friendly and makes it easy to compare rates from different carriers and choose the best option for your needs. One thing I particularly appreciate about Shipeasy is their commitment to providing excellent customer service. I have reached out to their support team on a few occasions, and they have always been responsive, helpful, and friendly. That being said, I have occasionally experienced delays in delivery times or issues with package tracking. However, these instances have been relatively rare, and overall, I am satisfied with the level of service I have received from Shipeasy. If you're looking for a shipping solution that offers competitive rates and reliable service, I would definitely recommend checking out Shipeasy.

Rahul was very helpful and was able to talk me through how to set up my shipping, and the next steps I should take.

Rahul & Dheasheel were fantastic, 5* experience. This app really integrated well with my store. Highly recommend

Resthouse Sleep

2023-03-24

Canada

initially a little confusing, but after some awesome support from Raj I'm very happy and the ap is doing what I need

The customer support is phenomenal, responded quickly and help me setup some pretty complex shipping scenarios. Siva also walked me through how to setup more product shipping specialty rates in the future, he was super helpful! I'd highly recommend the app, excellent product for our complex scenarios and incredible, fast customer service! Thanks guys!

Their support is so nice. Especially, Sowmiya. She is always so kind and teaches me how to set up. And when I got some issues after we launched, her response is quick and always she answered the zoom meeting. It was so helpful. Highly recommend this app (or her service)!!

Rahul was very professional and patient, he is an asset to your team. Thank you Rahul for making my set up a seamless journey.