Reviews for Shipping Rates — Shipeasy

Jenifer is really helpfull. She helped me with all my problems with setting up shipping rates.

Janani in the customer service team is absolutely amazing - one of the best experiences I've had with online chat. ShipEasy & PickEasy Is an amazing app but did have some queries which Janini helped with and was so efficient and sorted the issue fully. Definitely recommend!

Jenifer was very helpful and helped point me in the right direction quickly and efficiently.

Jennifer was very helpful and patient!

Great Help from Jenifer, She has explained everything in detail and helped me in setting up the rates.

Janani and Vinduja were also excellent - she took the time to explain things well and will follow up with us to make sure we are happy with the outcomes. Well done!

Janani was very helpful. She helped fix the shipping issues we had and explained step by step what she was doing, so that I could see exactly what was being fixed. Thank you very much.

Thanks for your help Janani!

Great App, Easy to set up and awesome support team!

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!

Great app and great support. Thank you Vinduja and Jennifer for everything. 110% recommend her.

The service that Rahul provided was outstanding. He is a highly talented, capable and intelligent individual who has provided me with the highest level of service, that is rare in this world. I would not hesitate in recommending Shipeasy based on my experience with Rahul. Very much appreciate. Thank you Rahul.

Janani war super hilfreich, schnell und sehr professionell. Sie hat das Problem sofort erkannt und konnte mir Schritt für Schritt helfen.

Looks like a great app and was easy to configure and support was excellent. Unfortunately though, you can only use with Shopify's shipping API and that isn't available unless we want to stump up another $300 AUD per month. It would be great to see an app developed that was accessible for all levels of Shopify plans.

Janani is a really dedicated supporter! Many thanks

Jeniffer helped me on the call. She is really helpful and trusted. She tried her best to set up my shop for me and she did the parts I didn't know how to. thank you Jennifer.

We have a very complicated set of needs for shipping: Brands we can't sell outside our market. Weird shaped products only some couriers will take. Free delivery over different amounts for different markets. Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes. API hook up to FedEx. This is the only app I've found that meets all of our needs. The checkout page part works quickly too. To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with. I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

Very fast, helpful support and reliable app for adjusting shipping rates.

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now! Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving. Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication. Thank you!

Many options, great docs, quick and helpful customer service.

I have a wonderful setup meeting with Jeniffer. Very kind and helpful service. works great!

I was having an issue with the app not loading onto my website due to something that Shopify had done to its platform. Raj from Shipping Easy Support was able to help me resolve the issue relatively quickly despite the problem occurring over the weekend. Update on the App's support team. Had an issue with an incorrect Scenario setup, Jenifer was very helpful and enabled me to resolve the problem very quickly.