Reviews for Shipping Rates — Shipeasy

This app is fantastic, but what makes it even better is their exceptional tech team. Even though I didn't fully understand the app during setup, I was able to get on a call with Jennifer, who has been absolutely incredible. The amount of assistance she provided was beyond my expectations, and I will definitely be checking out other apps created by this company.

Annie & Rahul were great! Thanks for the help.

GreenCycle

2024-03-08

United States

My issue was fixed within 25 minutes. Super easy and user friendly.

Thanks Vinduja for helping out! Much appreciated!

The Brew Shed Team

2024-03-01

Australia

The app seems ok, I am still in testing mode. Jennifer was helpful on a free zoom call to help set things up

Vinduja was so helpful and patient to set this app up for me. Saves me loosing funds via shipping. I cherished and appreciate her help. thanks

Janani is so nice and patient to guide me set the shipping fee

Very intuitive and easy to use. Great support through chat.

Just came off a Zoom call with Siva after reaching out to their support team, who couldn't have been more knowledgeable and helpful with fixing our problem whilst walking me through the process. Problem solved and a happy customer!

Siva was SUPER helpful, the call was super fast and amazing. Thank you SO mcuh!!!

Well rounded app to customise your shipping rates and excellent and prompt customer service. We use it on all our Shopify stores.

I was assisted by Rahul, It was a superb experience. Thank you Rahul

The Support provided via Zoom is very useful to explain how to setup the App. Janani was very patient, knowledgeable and helpful.

Rahul - Very good service, quick and straight forward support. Awesome!

Jennifer is Awesome and super helpful. Helped me get back online in a speedy fashion!

Jennifer was more than helpful answering all my questions and even answering questions I didn't know I had. Awesome customer service!

The most patient and thorough customer care ever. Helped me get a complex shipping scenario taken care of and walked me through every step. Would recommend 100 times over.

Another great experience with the chat - extremely helpful and patient. Thanks heaps. Vinduja was wonderful, and incredibly helpful. A fabulous app too,

Barath did an amazing job helping me set up my app to enable automatic shipping estimates through UPS for multiple/different size packages. This app is a must if you have multiple products with different shipping rates/needs! Highly recommend Shipping Rates Shipeasy

Hi You guys were awesome. I am still learning to use the ship easy but whatever I need you just make sure it's their in your extension. Recommendation -: Please add the telephonic support. It's easy to reach out via call, specially when you are in the client meeting. Thank you for your help.

Very easy to understand once Jenifer showed me the details and explained everything. I'm new to all these things but I feel Jenifer understoond all my questions and helped me through everything. Great Agent!

This is really a nice solution for shipping rate, and Vinduja helped me a lot during the whole process :)

Jennifer was very helpful in setting up with me. Booked a call within 3 hours and showed me how to operate the app. Really cheap option for businesses who need to develop shipping options

I recently had an issue with my Shopify app and reached out to the support team for assistance.Jenifer and Siva were incredibly helpful and efficient in sorting out my query. They provided clear instructions and went above and beyond to ensure that everything was resolved promptly. I'm impressed by their professionalism and dedication to customer satisfaction.

I had a setup call with Jenifer and she was wonderful! Helped me set up with everything, now I just need to allow Shopify API and it's good to go! Thank you Jenifer!