Reviews for SC Product Options

Good Customer Service and fast response to my issue. They knew was need to be done and did it very quickly.

Love, Love, Love this APP! I was shocked when I was limited in options on my standard website... but BOLD came to the rescue. I love how I can set up an option list once and duplicate it over and over... making custom packs easy for my customers to purchase. I'm able to offer more variety than other businesses in my industry by just creating a few custom lists in mins and let my customers mix and match!

Perfect app for my store! And I was helped by wonderful Rony J with the settings for my site, the best support I ever received!

Bijoux Medusa

2019-02-25

Canada

www.bijouxmedusa.com Installation was quick and really fast. Thanks Guy for the help! I recommend the apps

The customer service support is awesome. I was in a bind and was having trouble with transferring my template to a new theme. They were able to assist quickly and I’m back to business. Would definitely recommend this app I love to give my customers custom options when buying products from me.

Really useful app, and amazing customer support! MC was amazing, and was really patient with us while we upgraded out app and options. :)

BOLD always does a great job with the updates and getting the installation in for the new web stores.

Great app. I added my options as I wanted them to my products successfully. I even had the option to customize them. The automated installation process didn't work at the beginning ( I believe this was because of my theme), but the support team of BOLD app helped me on that and they had it fixed in less than 12 hours!! The support was excellent. Totally recommended

The more I work with Bold Commerce and Product Options the more impressed I am. Rony has been especially helpful. We have a complicated store and they've never said: STOP! We can't help you anymore. Bonus points!

This is an incredible app with some GREAT features. And it does ALMOST everything we want it to do. Only reason it doesn't get 5 stars is because there is some room to improve (which their reps have even said is in the works). Additionally, the tech support for this app is INCREDIBLE!! I would give them 4.9 stars (only wish they were a little quicker, but usually within 24hrs.....I'm impatient). Samuel L was super helpful on our last inquiry, which was probably SUPER easy for him but gave us the attention and consideration that made us feel comfortable. As our experience with this app grows, we will definitely provide more reviews. Great app for stores that offer lots of customization and options. OUTSTANDING tech support!!!

The app is great. Provided a solution for creating our assortment box customization. Customer service is amazing. Just had a nearly hour long session with Challi who walked me through the setup. Great patience. And when I asked for something the app didn't do she said, no problem, we'll customize it for you no charge. How nice is that.

It works exactly as advertised, looks beautiful on the site and the customer service is top notch. Rony was quick and profession in helping with matching the app to my website. I'd definitely recommend this app.

Floto

2019-02-14

United States

This app is great - it has performed really well for us over the years - upgrading to 2.0 version does have its challenges but customer service team does a great job of assisting.

A very good application. A very responsive team. I highly recommend this company. You will not be disappointed. Une très bonne application. Une équipe très réactive. Je recommande vivement cette socièté. Vous ne serez pas déçus du produit.

Great customer service. Helped install the app in less than an hour. Responsive to support requests. Used it for unlimited variants at first and will dig into all its other features in the future.

SavoirFaire

2019-02-11

United States

Had minimal difficulty. Was quick and relatively easy for a non computer geek. When I did have an issue I used the chat feature and Harpeet walked me thru the two major issues I was having in about 10mins. I dont have many items that involve customization but if you do, I really think this might be the way to go

Amazing customer service and EXACTLY what I was looking for my shop. I own a wedding stationery company and there's a lot of variables that go into making an invitation. They make my cart look so professional and I can bet anything the ROI will be huge. Plus, I was way too nervous to mess with the code behind this app and they set it up for me. Love it & love you guys :)

Thanks for the great customer service.

Most important app on my $1mm revenue store. Premium subscriber for years and great service every time I have had to talk to support

Very good customer support!! Fast replys with in depth help, special thanks to Rony J for resolving my issue so fast!

Bold customer service was fantastic once again! We had a problem with Bold Options products failing at the Add to cart. Samuel and Shubhneet fixed the problem quickly and everything works like a charm again. Thanks guys!

Nir was excellent!!! He provided exceptional service. I was struggling to set up conditional logic for my online store for over a week. He set it all up for me exactly how I needed it to be. Thanks again!!!

This app did a nice job of adding options but it has slowed down my site loading considerably. When I run a Google Page Speed test, this is the biggest culprit as far as slowing my page down. Page speed is one of the biggest factors in getting to the top of Google search rankings so this is an issue.

My whole business wouldn't be possible without this app! I love it! And the customer service and support (Thanks Mona!), is top notch! Keep up the good work Bold!

Best APP Ever. I could not imagine running my store without this app. "Product Options" has allowed us to have the flexibility to be able to upgrade our products and features on the fly. We are able to up-sell without putting pressure on the shopper. They up-sell themselves... and love it! Very easy set up and maintain. Thank you Bold for such a great product. Had to use customer service chat and Sarah took care of my issues very quickly. Wish every company was this friendly and responsive with their customers. Great service. Five Star.