Reviews for SC Product Options

very Nice support and very Nice apps, I realy recommand it ! Support help me quicly and make all I need

This app has allowed me to offer my customers multi-option custom product ordering. I was able to install on my own and get it to 90% of what I wanted to do. Nirav and Navjot were extremely helpful in getting my store the rest of the way. Will definitely recommend!

a big thank you to Rony, for helping me very promptly, super easy to deal with and got the issue resolved :)

The app did not work and after uninstalling it left a bunch of random code at the top of my website... BEWARE!!

Rushi is a real one! Shout out to her. The app is actually kind of annoying sometimes but she was good help

So this app solved a MAJOR problem for me. While I am still deploying it and have not completed I can already tell it will do much better than the prior Product Option (free app) app I had. The previous app once it adds the product to the cart you could manually remove parts of the bundle which it shouldn't allow. I lost hundreds of dollars due to this by the time I found it. This Product Options from Bold allows the item to be added (with the options and price adjustments) to the cart and you are not able to remove line items. Thank you for making a great product and saving me hundreds of dollars in lost sales. I had emailed in to support to get the app setup, I tried to follow the instruction but must have missed something along the way as it did not work as expected. Within a day or 2 (I believe it was a weekend when I deployed it) Raphael Silva deployed it for me. (now I did an update on my theme this same weekend) I had to email Raphael once he completed it as the theme changed between sending the request and him deploying it so he could update the correct theme with the app. It was done within 12 hours so for me that was a great turnaround knowing the hours of the support center. Once deployed MC reached out and stated they would like to log in the next day and clean up the look of it for me. WOW it now looks like it is all part of the theme and I couldn't be happier. Amazing job and support!

Extremely poor customer service! Emailed them several times in the past 2 weeks!!! I have been really patient to hear back from Bold, probably more than I should have. Time is very critical in business and we cannot wait for weeks to solve the issue happened in the checkout.

Product Options has been wonderful for our store, we love the flexibility it gives us. Jonnathan and Sam were very helpful today when I inadvertently made a change the broke the display of our options. Great support when you know just enough to be dangerous!

The app is good for creating the options. The support is quick and good. The app is worth a trial and can be used if suits the needs.

I am so grateful that I finally found an app to help me customize my products. Also, the customer support has been phenomenal. As someone without any developer experience and honestly a limited tech knowledge it has been amazing how helpful their support team has been in helping me set up my app in a non-typical way. I have worked with Challi, Simran and Harpreet who have all been extremely helpful in customizing my product page to meet my needs. I cannot recommend this app enough.

Great App! Had a minimal problem to begin with, contacted chat support and Challi fixed my problem very quickly! Thx!

This app is useful for our large catalog. Rushi & Rony helped me quickly resolve any issues I had with setting up options and specific display settings. Thank you!

Bold Product Options worked like a charm for what we needed on our site. We tried several different apps prior to Bold (simply because of the price), but going with Bold is worth it! Top notch customer service (Rick, Nick, Marty, and Val are rockstars!) and just the ease of the app interface surpasses the others. If you're contemplating if this is the right app for your commerce site, just give it a try and you'll be convinced.

I have always been fond of Bold apps. Product Options in particular I find enables wonderful customization for both me and the person purchasing. I can collect personalization information, as well feedback about store logistics. They have all been best experiences. Always responsive, friendly, and timely.

Rony, MC, Mona, Nicholas were extremely helpful, fast and remembered my store and prior cases which gave me a feeling of continuity and being dealt with by actual company employees not some call center somewhere... Love the product line and feel very confident building my business on the back of what they've created here at BOLD

We use Product Options heavily in our store and very possibly to a larger extent than any other store. The issues we have had with the app are limited, and the provided customer support has always been good. Aman was my most recent support rep and we greatly appreciate the time and energy spent dealing with us.

We have used the Bold Product Option app on our store for a few years now and it has consistently been very reliable. However, recently we experienced a small technical issue, so we reached out to Bold's Support for help. Their team - especially Nirav and Samuel - responded very quickly and fixed the problem right away. In our experience, Bold's team has always provided high quality customer support. Thank you!

Excellent app to offer additional services for the products I sell. Iurii from Bold apps took care of the installation for me and customised it to suit my website. Can't rate their service highly enough. Thank you!

Best app, great app, support perfect! Very good, I will recommend it to my friends Thank you so much!

Great product and Nirav was very helpful with some questions I had regarding the app. Highly recommend :)

Exceptionally helpful! This company consistently delivers when you need them to assist you in "uncharted" waters. My website was recently redesigned, Bold Product Options was added & I needed technical & coding assistance. This company went above and beyond to deliver the results I was looking for & they were happy to help me! Highly recommend this App and the company!

I have only just started using Shopify, let alone getting apps but this app helps me to do what I need to. I had a TON of questions (that I knew were dumb) in the beginning and I chatted with Aman and he was way beyond helpful and SO kind. Thank you Aman! You made this process so much easier for me!

Mk Socks

2019-04-13

United States

Well, we just got started with the app but already have seen a couple up sales. I’ve got several ideas on how to use this app and think it is going to do wonders for us. I can’t want to dig deeper into it over the next few months. I’ve only had one time I reached out about installation and they were very quick and helpful.

We recently started selling our handmade accents online and this app has helped tremendously. Nirav took time to understand and create some of the custom pages I struggled with and he did so quickly and patiently. Thanks Bold Team!

customer service is zero. They had me on hold for 20 minutes then forwarded to voicemail amazing customer care.