Reviews for SC Product Options

Shout Out to Nirav for the great support on the phone. He assisted me with every detail needed to get my Options set up. Thanks again man. You Rock!!!!

So far it seems like a good app but for it to integrate with recurring subs there's an upgrade to premium needed. Chintan was very helpful in walking me through the functionality.

17 Dec 2019 - I have to again downgrade the rating for this app. I am trying to create product options and app does not save the options. Which means all the work lost. It's been two hours trying to fix this and is a very common problem with the app. It is one of the busiest periods for us. We pay all year round for this app and we need the most it stops working. I have updated my review as finally, the customer service managed to solve my problem. Hope it works well from here. Thanks Extremely frustrating app. It does not add products and keep showing the original product price. Contacting Bold is almost impossible. It keeps asking for a password before we can even ask a question.

Without this app I could not do business with Shopify. I own a bakery and we need to have options for all of our products such as chocolate type and color of sprinkles just to name a few. I paid to have them install the app for me and it was worth every penny. Today I had a small issue, I emailed them and within the hour the problem was fixed and everyone that I dealt with (mostly Dex in support) has been nothing but a joy. I recommend them to all of my friends who want to run Shopify sites. Try their apps for a month, I guarantee you will not be disappointed. Priyanka in support rocks!

Great app and amazing support and service. Rick was extremely helpful, fast and had so much knowledge.

The app initially had a few issues that needed tweaking to work well with our Shopify app, however there's live customer service support that makes things easier/quicker to fix. In particular, Camila was amazing at providing the help I needed - and I had a lot of questions. Definitely the best customer service I've had in a while, thanks again Camila!

This app has everything I need, including; many different types of options (e.g. text only field), many display customisations and a robust conditional options feature. On top of that, customer service is out of this world. Rick and Brysen were extremely patient, empathetic and knowledge when I made some inquires and they were willing to go above and beyond to make sure I my needs were met. Highly recommend BOLD apps based off the customer service alone.

Good app. Helpful customer service. Would recommend this app to anyone wanting to add extra product options

Easy to use, and a key enabler for our print on demand business. 100% would recommend anyone with a customizable product to use this. Kelsey from customer service was a great help too!

Great customer support, Chintan really helped with customization and app functionality. Would recommend it.

Camila was super duper helpful! Also love the app it's helped me out a ton. Would definitely recommend to any Shopify owner.

KaiKini

2019-12-10

United States

We couldn't offer custom suits without this app! Support is great too- Chintan was super helpful and resolved my issue quickly!

Chintan was great he helped me with my site and got me up and running so fast i was stuck and now im on the road to success.

Good app with a lot of functionality. But most importantly, the support... Fantastic! Rick at Bold, awesome guys and easy to talk to. Would recommend to anyone.

This app is great and their customer service is amazing. I've ran into a few minor issues but their team has been extremely quick to resolve every one of them with zero hassle on my end. Would certainly recommend.

Although there are some limitations with this app (i.e. being able to display a price breakdown per line item on the cart page) which could be due to our theme and/or modifications we've had to implement to our site, the response and help from Bold's techs are top notch. They are very responsive and try to help solve problems offering different work-arounds that are sufficient for the time being until the figure out how to fix the issue with a more permanent and useful way. I've had the opportunity to work with a number of their techs and reps; Mona, Rony, Rick, Samuel, Grant, Jericho, Julian, Christophe, and Nirav - and all have been helpful in one way or another. I can't wait to see what they bring with the next app update!

Great ppl Mike is the best. If something is not right they will really try to fix it give it some time

Excellent app, with a perfect customer support. Thanks to Navjot and Sukhjeet for the fast and efficient help !

Working with app specialist 'Sam' he was super helpful, love this app! Will definatedly recommend it

Awesome easy to use app, and the customer support is amazing. Shout out to Scotty who was super helpful and was able to provide me with multiple solutions to issues I was having.

NSR Tactical

2019-11-29

United States

Daniel in support saved my day! He was able to get my issues fixed fast. This product works great! Would highly recommend using it!

Trees for a Change

2019-11-29

United States

This app is (almost always) fantastic and the support is really excellent. For example, I was having an issue and I needed help which required several email exchanges. The people who helped me were very fast to respond (especially Rony Shubhneet) and got my upgrade done right away. Yay for Bold Apps! :)

I spoke just now with a customer service representative who was so knowledgeable, helpful and sweet. Her name was, Kelsey. This app was a free trial, I decided to 'give a try', but today, Kelsey, helped me make the decision to keep the app. She has given the company a WONDERFUL first impression. I was having some issues with variant duplication. It turned out to be something I had entered twice but didn't see. She took her time to patiently dig to find out what was causing it and she fixed it for me. I am so appreciative. I am not very computer savvy. Her kindness and understanding was very nice. And, on Thanksgiving, at that. Happy Thanksgiving, Kelsey... and, the team. You are appreciated!

Chintan was great and very helpful. He stayed with me throughout the process of helping me create my option set. Thanks again Chintan! Carlo Also, Priyanka was great. Helped me with the final touches. thanks noaddedsaltguy.com

I was having a bit of an issue transferring one color option to another product. Open live chat and got Art who immediately understood the problem and set to work fixing it for me too. Are and the guys at Bold Sam and Rifat are fantastic to work with.