Reviews for SC Product Options

Great App and the best customer service. Kelsey was very helpful and helped me get the installation done ASAP. Nirav was very helpful and assist with any requirements that I had about the installation. They installed the app very quickly and adjusted it according to all my requirements. Highly recommended.

Camila from Bold Commerce support helped me solve my technical issue very swiftly. This is the level of customer support all shopify apps should have!

Amazing! I spoke with Nir on the Customer Support team and they got me fixed up very quickly. Super nice service. Thank you.

Great app which works far better then all the other product option apps we've tried. We had a few small problems with integrating into our theme but Paul & Jericho from bold support have sorted them out quickly without any issues.

So far so GREAT! Excellent and timely support and pretty good articles and online tutorials. Thanks!

Equestrian Chic Boutique

2020-02-05

United States

Great App and Mona in support was extremely helpful, fixed my issues quickly and explained the process!

Bold's Options is a great add on for Shopify and the support staff is amazing! Looking forward to seeing everything Product Options has to offer.

The service is awesome and i can costumize everything like i want! Would never take another app! I will recommend it!

The app works great and it's easy to set up. The support is very helpful, Rick did a great job customizing the product fields to match the rest of the site!

A very useful app and support team are super responsive. Thank you, Dylan for such amazing support.

I've received speedy and helpful support for a great product. I would recommend Bold Product Options to anyone looking for that functionality.

WORDS OF ADVICE IF YOU DOWNLOAD THIS: save your self lots of time and frustration by reading and studying all the help article FIRST! There is some glitchiness that happens here and there where the product options won't show up or the conditional logic won't work properly. The app does work but for me, it took a while to get it working properly...... I use this app for the bakery - we literally have unlimited options and combinations that affect the pricing. The app is really great.

Bold provides a great functioning app, along with amazing technical support! I would highly recommend them.

Great support! Their team went way beyond what I have expected of them and did so in a very timely manner. By buying this app you definitely get much more than what you see on the screenshots. Thank you Camila, you are a hero!

This app was super confusing at first, so I hopped onto the support chat and Samantha was the biggest help in the world! After a few questions it was amazing how much simpler the app became and now I can offer variations in my products that I had only dreamed about! Thank you for making it super easy.

Carter and Kaiser are two thumbs up!!! Thanks for your prompt and quick solution!! :D I had an issue in changing the option order and they did in a 5 mins!

Speak's Workwear

2020-01-27

United Kingdom

As non-techies we really appreciate Bold's patience when dealing with us The Product Options app is performing brilliantly, first with Nirav's help and latterly with Camila, who has been excellent The app, used in conjunction, with conditional logic, has given us a real advantage over our competitors Looking forward to using CL to offer charged shipping, free shipping & click & collect options Thanks again Camila

The worst app, hands down, with the worst customer service ive ever experienced. What a joke. i called the customer service number and literally woke the woman from sleep at 11:28 am. She answered "hello?" i was like "is this bold??" She didn't tell me her name, etc. and gave me the runaround for 30 min. Told me it was MY fault. unbelievable!!!! Update: after 2 weeks, im CONFIRMING that this is the worst app you'll ever pay for.

Really bad support. Waited over a week only to have them tell me they couldn't make the app look good on mobile on my store. Now they are telling me to pay someone else to fix it. Not worth it.

I reached out to Bold, after receiving no help from another provider for over 3 weeks. Carter was so helpful, in a matter of minutes he set my mind at ease and provided me with the necessary tools I needed. He even made sure to inform me that I can contact them at anytime for more assistance if needed.

Phenomenal customer support! Quick and effective like a bunch of technology ninjas! Really appreciate the help!

I would highly recommend Product Options from Bold, we've used this for almost 5 years and continue to find the app beneficial, the support we've received is first rate, with special thanks to Dylan for his efficient and courteous service

This is a great app and the customer/tech support is great. Thanks to Vighnesh for helping me out today!

The app is great. I'm very pleased. I got a lot of help with the installation from Pratihba. She is wonderful and very professional. Everything I need for my store has this app. Thank you

Changing The Present

2020-01-17

United States

This is a great app. We use it to personalize greeting cards on our nonprofit website. See https://changingthepresent.org/products/defenders-of-wildlife-adopt-a-sea-otter-card Great support, too.