Floritto
2020-05-20
United States
You can not add logic. I Tried to follow up their tutorials and no success. It does not work at all.
Pet Perennials
2020-05-20
United States
After my website development team set up some initial rules incorrectly and that was causing losses in revenue, I contacted Bold support to help me figure out how to correct the problematic rules and to create a new rule. They followed through and our product options work the way they were intended to and we are not missing out on revenue due to errors any longer.
RX-able.com
2020-05-19
United States
Great App! Love that they offer everything we needed! Very Happy with Bold! The team support is great too! Quick help over chat and fast turnaround on email, especially Rony. Very happy
BumbleLoom Boutique
2020-05-16
United States
Bold has exceeded my expectations. There live chat has helped me every time and huge shout out to Rony who fixed items needed and explained everything in such a great way!
Artemis Overland Hardware
2020-05-16
United States
Rony J was a great help and stayed with me the whole time, when we were working through the issue. Very professional, and knowledgeable. Thanks Rony J!
Greenchoice Flowers
2020-05-14
United States
Naman and Aryan Sharma where a great help! Great support team! They helped to fix things really quickly!
Hells Canyon Designs
2020-05-14
United States
I needed help logging onto the app and Carter and Miranda took care of it right away. I went from frustrated and ready to delete to excited to try it over a 15 min chat session. These guys did a good job in handling a old grouchy semi computer literate guy. Thanks again!
ArbooMedia
2020-05-14
Peru
excellent helped me to solve the whole issue of the installation of the application, and was very kind, thanks Carter
Promocionalesad
2020-05-13
United States
Best APP for customs products and the best customer services. I recommend it, they helped me with all my questions and problems. Shoutout to Aryan, Great Job!!!
DrippedĀ | Personalized Meaningful Jewelry
2020-05-13
United States
I had an issue with the position of the option and Rushi got Roni to help me. And Roni did a fantastic job at tackling the issue, he successfully moved the input box to where I wanted and even made custom css so the input box is below the label. He also pointed to me where the files that needed to be edited were and gave me advice on CSS. This is the best customer support I have ever have. Big props to Roni for being knowledgeable and helpful. He is the best. I'm subscribing to this app because of the awesome customer support I received.
Hair Extension Courses
2020-05-11
United Kingdom
Great app- I struggled a bit to get my head around the conditional logic, but Naman was absolutely great. Extremely patient with me and showed me exactly what to do. Really pleased, as ever, with Bold. Thank you! I will continue to use the other Bold Apps too
Charlotte's Web Monogramming & Gifts
2020-05-11
United States
Priyanka was very patient with my lack of knowledge and able to answer all my questions.
SlayThyName
2020-05-08
Germany
It's an excellent app (although it can take some time setting it up and requires some getting used to). Equally important is product support, and the team is extremely helpful. THANK YOU GUYS, you rock!
Stacy Nolan
2020-05-08
United States
So far so good! I've been chatting with Naman using their live chat feature during my setup process and the support has been awesome compared to some other similar apps I've been using. I'm still playing around with the app to see how it works, but it seems simple enough once you get past the installation!
Sienna Capri Co.
2020-05-08
United States
Great customer service. Aryan has been amazing. I can't tell you how much I appreciate this being an entrepreneur. Thanks guys. Aryan my wife says you're cool too so that should be 2 for you ;)
Elizabeth Rose Designs
2020-05-08
United States
Thank you for your help and patience with my difficult problem Carter. I am grateful for your help.
Hunting-Bow
2020-05-07
Canada
Very helpful and their customer service is top notch. Kudos to their team members Laurel and Priyanka.
Dukan Oman
2020-05-05
Oman
These guys know what are they doing! I had an issue which I was trying to get Shopify to fix for days related to my currency. Then I came across this app that offered great features to my eCommerce and had one of their experts to work on my site. Guess what happened? They fixed my first issue with Shopify! I look forward to use more of these guy's apps!
Dharma Eyewear Company
2020-05-04
United States
I've been using Product Options since 2014. Today I had to reach out to Carter at support and they were super helpful! Excellent app, excellent support.
Pacific Hound
2020-05-02
United States
I started using this app a few years ago and had absolutely no problems. I then switched themes and ran into every problem under the sun. After going through several different people, Rony, Laurel, and Carter were finally able to provide me the assistance I needed. The app is now running smoother than ever and looks beautiful. Thank you so so so much for providing the help I needed to make this app work for my needs!
2020-05-02
United States
I just started using this app and although a bit confusing at first, it is very easy to use and get set up once you dig in a bit! I've also never had any personal problems with Bold's customer service if you get ahold of them during their actual hours. I think that they might be working remotely, due to COVID, so there is that. I've just recently had Rony help me out and he was about as helpful as one can be!!
2020-05-02
United States
Very good App and, Very good customer services. Thank You Dentamed USA Your Medical Dental Equipment
Mitzvahland.com
2020-05-01
United States
they have been good in the beginning and now that they became big they do not care about you NOR HELP YOU, we updated our theme and we needed them add there code to the theme, i emailed them 10 times called 4 times, and they are acting like a pig NO JOKE, i rarely write bad reviews but its extremely frustrating to go thorough what i am doing and i wouldn't want this for anyone
Head'n Home
2020-04-29
United States
Great app and great support, thank you Rajni & Shubhneet for jumping on the issue and getting it resolved. Bold has delivered once again! *update* Needed a little bit of support and reached out. Ended up with Aryan who was amazing. 10 Stars!
Saiya-Me
2020-04-29
United Kingdom
I needed this APP for my Homepage.. I downloaded it and i was so confused because there was so much things! But it's good that you have great support. Jericho helped me a lot and was really nice to me! Thank you for this great app! And Jericho .. Thank you =)