Reviews for SC Product Options

Rony help set this up to my liking in no time! These guys are great, Product does way more than I expected. Thank you.

Excellente application, le builder est complet et permet une multitude de choix. Service client réactif et top ( Thanks Mayank and the team :-) ) Merci a vous

The idea of this app is great however it causes major issues at random times. The app support simply don't respond when it gets too hard. Save your money

very complete app, had some issues with one of the product options but customer support was able to fix the issue.

Bleusalt

2020-04-21

United States

We use this app to add a custom monogram on some select products in our collection. Works like a charm and customers love to have their products personalized! Bold Commerce also provides a complimentary install service if you should need. In our case, Michael was very helpful in getting this setup properly because of our custom theme. Thank you to the Bold Commerce Team!

The app does more or less what it should expect that express checkout can't be used at the same time otherwise the extra cost from the option selected by the customers if not added to the bill which is deeply annoying as you have to call customers one by one all the time to process the payment. The worst part, once i cancelled my plan with them, they have charged me until the 14.04.20 when my plan was cancelled almost a month before. I believe that this strategy times the number of people using their apps make them a nice millions dollars on our back at the end of the year for free.

Had trouble with the app but Naman was careful and took his time on live chat to help me resolve it. Thanks Naman!

We've been using the app for a couple of years and needed some tech support recently. Vighnesh was very helpful through live chat. We had an obscure problem and his patience in troubleshooting was much appreciated!

Great app, removes limitations for product options and customisation are easily accomplished by speaking to support, Daniel sorted everything for me in super quick time. highly recommended

great app i have been using this for 2 years now and i can tell you its the best app out there for creating options and their customer service is great especially Naman who really helped me solve the issues I was having

I needed a bit of help making a change to my app so I reached out to Bold through chat support. Within minutes Daniel had determined exactly what I needed, made the change for me, confirmed it was what I wanted and then showed me where and how it was accomplished. This was amazing customer support that exceeded my expectations. Thanks Daniel!

This app has saved a lot of time coding, fulfillment and helping us sell more products!! Amazing support behind this product. They have been extremely helpful and responsive. (Thanks Sam!)

I'm using the App for the first time and I was sooo confused but Vighnesh with the chat support was very helpful and got me going in about 10 minutes! Great service!

It's great app. With Bold, i can add the customize input to collect my customer's opinion. And i also appreciate Mayank, the guy who help me with this.

Great app, help me a lot. The customer service is good. thank you so much :) It save me alot of time to manage my order.

I am just getting started with these apps and they have been very helpful . Aryan went above and beyond to help.

Joyfolie

2020-04-13

United States

This team is great. I set up some quite complicated bundles on our store and connected with Chintan, Rick, Samuel, Daniel, Carter, and I'm sure a handful of other members of the Bold team throughout the process. They are always extremely willing to help and ready to jump in. I am so appreciative of them—I probably called Rick at least 5 times with questions during our setup process and he (and the whole team!) was very patient with me.

Priyanka with customer support has showed exceptional support and has me excited to be a bold customer. Extremely fast support!

The app is not user friendly. But Sam, the customer service person is by far the friendliest customer service person I have ever dealt with. Thanks Sam!

Where do i start, Samantha first and then Rony. Both were outstanding, i was for sure a headache to chat with, although the lovely two people would never admit it. Aryan also very good the following day. Thank you. They were amazing, any problem was never too big and they went through all my questions with great attitude, with smile emojis all the way from beginning to end. I couldn't actually believe how helpful they were, a massive credit to your business/team. Thank you again to both of you.

Incredibly useful app that runs circles around the integrated Shopify variants / recommended accessories. Plus, Bold has the best customer support in all of Shopifyland.

Fantastic software just like every Bold App I have ever used for my stores. I received amazing support from Rony because I needed help with my set up. He went over the top to help navigate my special circumstances with the Themeforest Theme that my clients wanted which needed some special edits on the same day that I was trying to launch! Thanks again BOLD!

Prompt and effective assistance from Carter, and then Rony! Really appreciate the professionalism, efficiency and effectiveness of the support provided by both, who are also warm and approachable. Thanks so much! Bold App had been really helpful for our business!

Rony was patient and walked me through step by step until I got to what I needed. This is what separates Bold from the rest.

I've used this app to easily create multiple product options for several different variants - there's a bit of a learning curve, but the customer support team is very accessible and easy to work with! (*Shout out Camila for continued assistance whenever it's needed*)