Reviews for Rivo Loyalty & Referrals

Rivo is seamless, user-friendly, and incredible with customer support. A wide array of features doesn't hurt, but their CS team really put it over the edge with in depth assistance regarding my store providing recommendations on how to optimize and further improve our current setup. Truly incredible!

Lovely customer service and a great app!

Very helpful and quick support

Mica was very helpful :)

So helpful in trying to build the app and embed email discounts!

Arianne was so fab - resolved our issue INSTANTLY! Really would reccomend Rivo because of the customer service we receive. Super easy to use, great interface, and helpful team for support :) Thanks again

I love this app. Great if you’re just starting out and when you grow.

Mica was super helpful! She even made a recommendation unrelated to Rivo that enhanced the look of my store. Thanks again for the amazing customer support!

Customer support was quick and very helpful. I appreciated the extra suggestions to better my store.

Bright Beginnings Boutique

2023-10-08

United States

My chat with Paul today was super helpful and he walked me through the steps I needed to resolve the issue I had encountered. Always quick and thorough. Thanks!

They were very helpful

Customer support is very important for novice customers. Pete was 100% helpful, efficient and knowledgeable! Noticed required enhancements and made great suggestions. Above and beyond! that is the key to customer retention.

Excellent customer service and support. (Thank you ABBIE!)Thank you so much for fixing my issues and supporting my brand Enso Apothecary on Instagram. Rivo is a wonderful app. I would highly recommend your Loyalty and Refferals app to other e-commerce brands.

Still in the early stages of exploring the app but i have to commend the staff as they are just super helpful. Quick response and very friendly. Will be back to give a review about the app

Rivo has been a great addition to our store as we are building a relationship with our customers. The platform is easy to manage and the customer is amazing. Always fast to reply to my messages and help me with my questions.

Nice customer support

We have used Rivo for years and it has always been such a seamless app. Their support is also so helpful and readily available to answer questions when we have them.

I liked the way the treated and helped in the process of setting up the issues . Most importantly , thanks to Jel.

Awesome support and easy to set up!

Fantastic response from Arianne, she was patience and kind

I would recommend this product simply because of the support. Abbie was wonderful and very helpful!

Super easy to setup and ticks all the key boxes. Superb customer support from Arianne!

Pete was very helpful and respectful, he was very informative explaining every detail on Rivo appliactions, Amazing service A++++++++

Adrienne is amazing!

This has been the best customer service experience I've had with a Shopify app. They helped me resolve everything immediately. While many configurations were required, they were there to assist me with all my questions. And what I couldn't figure out, they directly supported me with the code. Thanks to Abbie and Amanda.