Reviews for Rivo Loyalty & Referrals

Awesome

Update: Update: It's really no good app. The support is terrible and during the last year the support has not solved one single issue. They are anwering but not fixing. The tool has good thoughts but almost everything is not working proberly so we have lots of complaints. Our most loyal customers are leaving one by another because they will not use our homepage because of Rivo anymore. It's a shame. I am describing the problems to Rivo all the time, but they don't care. E.g. currently, the Free-Product-Voucher is not working fine. I described it, I attached screenshots. But no solution. We will find another way to make our customers happy. Very disappointing. 

Very easy to use and to make changes to points. Great features and excellent customer service.

Mica was very helpful on getting me set up. Customer service is very responsive and all for free!

Quick help and responsive team. App functions as well.

She did an awesome job .. answered all my questions and even went the extra step to provide additional information.

Arianne was amazing! Launching the rewards program was made easy with her helping. She is the embodiment of CX service.

The functionality is very comprehensive and the pricing is reasonable. Most notably, their customer service team is fantastic, providing solutions to my myriad of questions and responding quickly, very patiently, with issues resolved one by one! Simply the best customer service team I know! Must kudos 3000 times!

Awesome Help!

Customer support is A++ and love the functionality and ease of using this app.

I had an issue activating my rewards widget, and Abbie quickly resolved the issue.

Pete is awesome part of the team at Rivo. He helped me with app setup and all within 24h Now it is time to test the app which is working well so far! Excited to see see my sales and return customer boost!

Abbie is awesome thank you for your help and this app, my customers are happy to use the rewards al the time

Great app! I love how many features are free for small businesses like mine. And, the customer service is top-notch!

i was chatting with Mica and she was very profissional and helpful. I definitely recommend her and the Rivo. Thank you very much. Rui

Moved from Stamped Loyalty and really enjoying the customer service and customization and a lesser price. I highly recommend.

This app allows an amazing amount of customization, and it's all very intuitive. Ran into a hiccup when we rolled out a new theme but Arianne was so helpful and got it solved in minutes!

great customer service. Rapid reply and kind person

ポイントの導入はお客様にとても喜ばれます。 私の店では便利に使わせて頂いています。 わからない事があればチャットで親切に教えて貰えます。 チャットの担当によっては日本語でも対応してくれる時もあります。 システムも運営している人たちも良いので安心です。

The pop-up feature is very practical and easy to use. Arianne helped me and the problem was solved promptly. Recommended.

Excellent service. Arianne helped me with my request and even added some other free benefits that I didn't even ask for. Top shelf!

Pete is ALWAYS phenomenal. I love all the Rivo products and honestly the best customer support. They give solutions to things you don't even think about!

Abbie was super helpful at getting me setup and pointed in the right direction! A+ support!

Ho installato l applicazione tempo fa e lasciato 5 stelle ma ad oggi provo ad aprire l app e non si apre, rimane lo schermo bianco, quidni non posso piu vedere il punteggio dei miei clienti, se non si sblocca dovrò disinstallarla e trovarne una nuova

great app and amazing customer service