Reviews for Rivo Loyalty & Referrals

Such a please to deal with Arianne, a swift and helpful response. My customers are loving this app.

I was having a slight problem as I was completing an upgrading on-boarding process. Paul came to my rescue. Very efficient, very quick and excellent service!!

Not often I take my time to do a review. However the service level of the people behind this app was just phenomenal. Wonderful service all the way and the app seems to work flawlessly.

This agent really was a joy to work with and went above and beyond just to help me.

Great

Installed this, found it didn't do what I wanted so uninstalled it - fair enough. However uninstalling the app still leaves code with a link to the Rivo website - and that seems like something I'd have wanted to be asked about ba_loy_init.js?v=1705089578:16 Developer friendly loyalty - powered by Rivo. ba_loy_init.js?v=1705089578:16 - Increased repurchase rates - Increased LTV - Fully customizable Hit us up at: https://www.rivo.io/developers

App works great and is easy to update, customer support is the best! (Jel)

Great. Love the on-site option, easy to use, and better than similar priced competitors. Minus one star because it’s a bit clunky to use and force to look the way you want it to. I have to refresh a lot to continue to get the app customizer to display properly on the Shopify back end. Not sure if that’s an app thing or Shopify, but it get frustrating during set up. But other than that, customer service is great and I love it so far.

Very helpful CS

I love the app! And they have excellent customer service!

I use both Rivo Loyalty and Reviews and my experience so far has been very good. Seems like a mature app, not technical issues, and when I've needed help their techs (looking at you Paul) have been prompt and efficient. Would definitely recommend.

It's very simple to use and very efficient.

Happy with the app so far. Arianne was amazing, right from the beginning I was offered support and very thankful I can speak with someone in real time. Looking forward to launching this and seeing what my customers think

Awesome Support

I had a simple question today about syncing and my question was answered within a few minutes. I notice that excluding products is an available option which is something I was after for my store. I would recommend this app to other shopify users. It's easy to set up and customer support is great!! :) Mica helped me out today and she was so friendly and helpful. Great customer service!!

arinna was very helpful and showed me the ways of this rewards program

Jel was great! Service was smooth quick and to the point!

Abbie was amazing at communicating. She was also very helpful giving pointers to help better improve my store!

Amazing customer service by the team, respond in minutes any time of the day & great usability of the platform. Definitely recommend

Customer service is fantastic and very helpful! Jel answered a number of my questions and gave me a suggestion on my site. Thank you!

The app is useful and easy to use, great customer service, too.

Was helped by Mica and Abbie, who was very nice and helpful. Good app so far and looking forward to seeing how it can grow our business. Would recommend to others looking to add a nice loyalty program for their customers.

Very helpful in getting setup. Very fast and responsive!

Just installed the app, quite a lot to go through, but customer support has been superb!!

Super easy to connect with Arianne over chat. She was very responsive and addressed all of my questions and helped with what I needed. Very nice and polite. Love the Rivo family of apps!