Reviews for Rivo Loyalty & Referrals

Very impressed with the apps function and ability to up sell. Easy to instal and the support from Jel who helped me again was 100%. I am hoping this will help me boost traffic and sales.

super helpful

Abbie was great, above and beyond! Customer service is super fast didnt have to wait at all! Feeling confident about this purchase

molto di aiuto! gentile pratica e veloce è stato un piacere ottima app efficace la uso spesso! consigliatissima a tutti facile intuitiva devi averla ed è gratuita la uso da più di un anno ed è l'unica che utilizzo per fare tutto email sconti ecc ... sono sempre molto gentili ed è facile parlare con loro ti aiutano e danno suggerimenti utili.

Super impressed with this app! The staff is helpful and super quick to address issues. Love the support and I highly recommend!

I would like to commend the excellent usability of the Rivo, as it meets all my requirements. Additionally, I must praise the exceptional customer support team, particularly Paul, for their prompt response to my technical inquiries. Within a short span of time, Paul efficiently resolved an issue that had previously taken me 2-3 hours to troubleshoot. I am sincerely grateful for Paul's assistance and would like to express my heartfelt appreciation. Thank you once again, Paul!

Jel was very helpful with all the questions I had and even made suggestions to improve my store

Great service from Jel of Rivo! I have just downloaded this app to set up my loyalty and referral program and she was such great assistance, answering all my questions and also providing me with suggestions and solutions. I highly recommend Rivo as they also have a review app that helps encourage more customer engagement by providing them a chance to earn points. I also love how the reviews are able to be exported. Thanks again, looking forward to working with Rivo in the future as well!

Thanks so much for the review! Let us know if there's anything else we can do for you. Have a great day! - Lea & Rivo Team

Just started using it and the help setting it up is great.

Loved the speed and quality of service. MICA makes you feel like you are part of the team. Thank you Mica. Ryder

We appreciate your feedback. If there's anything we can do to improve your experience and make it even better, please feel free to reach out. We're here to help! - Lea & Rivo Team

Perfect, the app itself is amazing and the team is very supportive. Best loyalty app I believe.

This has been one of the best Shopify-related decisions we've made so far. In the past, we've struggled with getting our loyalty program working and all of the nice people at Rivo have made setting this up a breeze. And with Rivo you get a dedicated page for your loyalty program and not just a widget - although you get one of those too! I also like that they didn't try to pressure me into getting the most-expensive tier of their app - they made a recommendation based upon my needs, not what would make them the most money - I really appreciate that. A special shout-out not only to Arianne for her initial contact and help, but especially to Paul for his great work on helping us customize the look and feel of our program. The whole crew at Rivo has been very responsive and timely in their communication and solutions. Keep up the great work!

Fantastic service! Today was my first time using Rivo. When I reached out for help Arianne went above and beyond. She answered very quickly and offered very helpful advice. She even provided links on how to edit and improve my site. :) Thank you again Arianne! My shop will be way better now. :)

Super friendly and efficient support team!

Thank you so much for the rating! Your feedback means the world to us! 😊 Have a great day ahead! - Lea & Rivo Team

have not used app on live store as of yet. However the customer service has be great for helping get things up and running. The app itself is easy to use and edit.

Awesome Support Awesome App.

Thank you for the review! We're thrilled that you enjoyed your experience with us. Have a great day! 😊 - Lea & Rivo Team

Customer service is great, thank you.

Jel- was amazing help today. She solved our issue and also gave us feedback that was very helpful. She is a rockstar of a worker and I really appreciated what she did for the store. She needs a promotion!!! 4 star on app, 5 star on customer support specialist.

I love the Rivo apps! I installed the email signup and the loyalty apps today. The customer service is outstanding and fast. I was able to configure my apps within minutes. I also got much-needed feedback on my store home page with the apps. I highly recommend it.

Paul was able to troubleshoot all of my issues with minimal explanation from myself. fixed my pop up widget as well as my limit on emails

Paul was very helpful and patient. I have made a mistake editing my rewards program when I first set it up and he helped me find the issue. Problem solved. Thanks!