Reviews for Rivo Loyalty & Referrals

Great experiance thus far! We're excited to grow our business with the Rivo apps. Easy to set up - Excellent technical help & customer service Highly recommended

YES! 100% recommend. Especially because of the customer support agents. Abbie and Arianne were great and helped me get through any issues and got my store looking perfect!

The customer support so far has been great. They are super friendly and took the time to make sure I had all of my questions answered before signing off. Great service so far

Rivo has been pivotal in getting our customers coming back for more. Their customer service is great, and the app is easy to setup and run. Will definitely recommend!

Jel was so helpful, fixed my initial issue and gave me tips on other ways to update my store and make it look more professional! Thanks again Jel!

Excellent customer service and a great app I think my sales will increase dramatically. Arianne is very helpful and knowledgeable.

Je suis à mes débuts mais je suis complètement conquise surtout par la gentillesse et la bienveillance de celle qui s'est occupée de moi, Ariane.

I initially had a billing question, and Paul was very quick to respond and very helpful. Since I had him, I reluctantly asked if there was a way to change the visual appearance of my prompts. To my surprise, he dove right in and completely recoded them for appearance and performance and didn't give up until it was exactly what I wanted. He was extremely helpful, so kind and so patient! I was not expecting caliber of help that I received appreciate this level of service more than I can express as someone who is new to ecommerce with zero coding experience. I highly recommend Rivo and appreciate Paul's help so much. Thank you, sir!

I'm introducing this app into my store and it looks fantastic! The onboarding process was great and easy. Paul guided me and helped me a lot with everything!

We had an issue on the site and I got in touch with Customer care and Paul was brillant, he went above and beyond to help us solve the issue. The whole set up is so easy to use. Would definitely recommend this app

The app is good and easy to use for my customers. The customer service is awesome, quick and helpful responses. I just hate they nearly doubled their prices but it's still not as expensive as some other apps. I definitely would recommend to others.

As the owner of an online business, I'm constantly on the lookout for tools that can enhance customer engagement and drive conversions on my website. Rivo, a comprehensive pop-up, loyalty, and reviews app, has proven to be a game-changer in this regard. With its impressive array of features and user-friendly interface, Rivo has quickly become an indispensable asset for my online store. User-Friendly Interface: One of the standout features of Rivo is its intuitive and user-friendly interface. Setting up pop-ups, loyalty programs, and reviews sections has never been easier. The app provides step-by-step guidance, making customization a breeze even for those without advanced technical skills. The ability to customize the design and placement of pop-ups and loyalty widgets allows me to maintain a consistent brand identity throughout my website. Dynamic Pop-Ups: Rivo's pop-up functionality is a real attention-grabber. The app offers a wide range of customizable pop-up templates that cater to various goals, whether it's promoting a discount, capturing email sign-ups, or showcasing new products. I appreciate the advanced targeting options, which enable me to display pop-ups based on user behavior, location, and more. This personalized approach has significantly increased the effectiveness of my marketing campaigns. Effective Loyalty Programs: Keeping customers engaged and coming back is essential for any online business. Rivo's loyalty program feature is a fantastic way to achieve this. The app allows me to reward customers for their purchases, referrals, and social media engagement. The flexibility in setting up rewards and points systems lets me tailor the program to suit my business model. The result? Increased customer loyalty and a growing base of repeat buyers. Trust-Boosting Reviews: Building trust is paramount in the online shopping world, and Rivo's reviews feature shines in this aspect. The app seamlessly integrates customer reviews into my product pages, showcasing genuine feedback that helps potential buyers make informed decisions. The review request emails are also a fantastic touch, encouraging satisfied customers to share their experiences. This social proof has not only boosted conversions but has also enhanced my brand's credibility. Seamless Integration: I was pleasantly surprised by how easily Rivo integrates with my existing website platform. Whether you're using Shopify, WooCommerce, or another popular e-commerce platform, the app smoothly integrates without any major hiccups. This was a relief, as I've had frustrating experiences with other apps that disrupted my website's functionality. Responsive Support: While Rivo is impressively user-friendly, there are times when questions or technical issues arise. The customer support team behind Rivo has consistently proven itself to be responsive and helpful. Whether it's a minor customization query or a technical concern, their support is quick to address any issues and provide guidance. In conclusion, Rivo has become an integral part of my online business toolkit. Its powerful pop-up, loyalty, and reviews features have not only boosted engagement but have also positively impacted my bottom line. The app's user-friendly interface, customization options, and excellent support make it a must-have for any online store owner looking to enhance their website's performance. With Rivo on my side, I'm confident that my online business is equipped to thrive in today's competitive e-commerce landscape.

Easy to use with powerful functions, the support team is responsive and professional, especially the staff Mica, she helped me solve lots of questions.

The support are very kind and helpful people, appreciate the help in learning more on how to optimize the app.

Abbie was amazing. She helped me with a few things and was able to give me clear directions. She also suggested a few things to help with my website. Abbie is a 5 star helper and very patient.

Excellent Customer Service! Abbie was super helpful in getting my app up and running quickly! highly recommend

Wonderful communication! Great Team. Fast Support! Just checking out the app and had a great start.

used rivo: loyalty & referrals since the start of our site... just great app and great support from the team (specialy jel)!

These people are always super helpful, very nice, and go out of there way to do stuff for you. Solid app.

Paul from customer service was awsome, thank you for your help, he had everything sorted out, in very fast and professional way

I feel really grateful for the amazing support I got from Pete. Always super quick to reply to my questions and the communication was top-notch.

Customer Service is A1 and helped me with all my problems and then some!! great team. They helped me with things i didn't KNOW I needed help on lol

Abbie assisted me with getting authorized and it was hands-down the best support experience I've ever had. She offered tips and advice and even helped me fix a couple of issues on my website that she caught on her own. The setup is extremely user-friendly and intuitive. So many options and I'm just on the free plan for now. Very happy!

I had a simple request for help. Jel not only helped but went beyond and had a few suggestions that we really liked (and needed). You just don't find "beyond" service like this these days! Kudos Jel and thank you!

Great customer service, I love the look and feel of the app and I haven't had any problems or complaints!