Reviews for Rise.ai: Gift Cards & Loyalty

I've been using this app for several months now, slowing implementing the functions. The written support documentation and videos are detailed and helpful, and if there is any uncertainty or ambiguity the support team in available to talk through your particular concern. We're currently using the app for its loyalty program with rewards as well as store credits. Gift card functionality is superb with an impressive presentation to the gift recipient. Five Stars!

OTR Meals

2022-10-06

Canada

Great app, functions as described and provides a great user interface. Ideally, use this app if you want both gift cards and rewards as their synergy is great.

Starpil Wax

2022-10-04

United States

The app itself is not hard to set up and there are plenty of help articles along the way to guide you. If you have any trouble with assets appearing on the store, the Rise team is very responsive and great at following up until the problem is solved

Rise has been amazing so far. So much better than out of the box Shopify Gift Card Features. Their support and implementation team has been wonderful as well. Itay and the team have gone above and beyond to make sure our headless Shopify integration went as smooth as possible

Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!

Pauline was extremely friendly in assisting us in our move to Rise.ai. Looking forward to seeing what this app can do for us in the future!

Great and fast customer service who help you find solutions for your specific needs. App works just as promised.

Itay and the rest of the Rise team provide fantastic service. They really go above and beyond to make sure that you're satisfied and taken care of. Thanks, team!

Support is excellent and very helpful, excellent features and really great experience overall really happy.

Great customer service, directed me to my issue immediately and was very informative and quick with response's.

Industry of All Nations

2022-09-08

United States

Great customer support team, flexible and able to adjust the app to meet our needs - shoutout Itay!!

Super friendly and helpful team! They answer very fast and do everything to help you out. Thank you so much Eddie & Itay!

Very easy features and the support is very quick. We use Rise for gift card and creating discount codes.

Le service support est très réactif et les options de Rise.ai sont très flexibles ce qui offrent un large choix de customisation.

Very helpful customer service reps! Pauline was extraordinary in helping us set up our promotion. Thank you!

Eddie helped answer a lot of unanswered questions for me regarding the Referral Landing page features and program! Always a pleasure chatting with you all!

We use this app to manage gift cards mainly and it's very helpful. They have good customer service that offer quick responses.

Bestaroo

2022-08-15

United States

everyone has always been very helpful and quick to respond with a solution. Pauline helped me out today and as usual found a solution to what I was trying to accomplish. Highly recommend.

Hila helped me build the rise site. Amazing!!! Thanks for the help, the best! MY site has already started offering rewards and I think my users will be super happy

Eddie was a great help with both my questions and my colleagues this morning. Very appreciative of the service.

Amazing experience working alongside the support team whenever it was needed. We use Rise.ai to issue refunds and the experience was flawless. Highly recommend this app and appreciate all the support team behind it

Wonderful Customer Support . Just starting out with the app. Pauline was very helpful! Excited to see how it goes

Super helpful setting up! the customer service is on point. It was a quick set up and I received prompt help anytime I needed it.

We upgraded our loyalty program with Rise.ai and love all the new features offered! Customer support has also been super helpful and responsive with any migration issues

Rise agents provide swift and informed support! And always pleasant to interact with. Thanks for all your help!