Reviews for Rise.ai: Gift Cards & Loyalty

The customer service with this app is AWESOME!! Pauline and John were super helpful and very efficient with answering my questions and helping me with tips for my gift cards! I highly recommend this app!

Chose this app for its flexibility in sending gift cards to recipients directly on a specific day. So far, everything is working well. Customer support has been excellent.

Rise.ai is a very easy platform to maneuver through and their customer service has been fantastic. Shout out to Pauline for all of the wonderful help. Highly recommend!

Solmate Socks

2022-11-11

United States

Not only is the app great and comes highly recommended from other companies, but also their customer service is amazing! They're always around to help resolve our issues and always do it in a timely fashion. Highlight recommend!

Customer service is top notch. Pauline had our issues handled within hours. Implementation was simple and straightforward. I do hope that the "gift a subscription" feature is in the works :)

The app works like a charm and integrates easily with the theme along with excellent support team (John)

So far the set up has been really straight forward and I really believe will make a big difference to my business. The team are available on chat and have been really great at solving any problems. Highly recommend.

Rise makes it so easy to create win-back campaigns and loyalty reward programs. They provide quick assistance with any questions I may have (shoutout to Eddie) and the platform is very user friendly.

Rise.ai's customer service team has gone above and beyond to help with any and all of our questions. They are very quick to respond and we are very impressed with Rise's products and services so far!

Great functionality for the price, and very helpful customer service! Rise was a perfect replacement for our old loyalty app.

Yogo

2022-10-18

United States

Updating my review: they heard the feedback about overbranding their logo all over everything and changed this! I do think this is the best software on the market for loyalty + store credits etc, good functions and it's a comprehensive suite.

I've been using this app for several months now, slowing implementing the functions. The written support documentation and videos are detailed and helpful, and if there is any uncertainty or ambiguity the support team in available to talk through your particular concern. We're currently using the app for its loyalty program with rewards as well as store credits. Gift card functionality is superb with an impressive presentation to the gift recipient. Five Stars!

Great app, functions as described and provides a great user interface. Ideally, use this app if you want both gift cards and rewards as their synergy is great.

Starpil Wax

2022-10-04

United States

The app itself is not hard to set up and there are plenty of help articles along the way to guide you. If you have any trouble with assets appearing on the store, the Rise team is very responsive and great at following up until the problem is solved

Rise has been amazing so far. So much better than out of the box Shopify Gift Card Features. Their support and implementation team has been wonderful as well. Itay and the team have gone above and beyond to make sure our headless Shopify integration went as smooth as possible

Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!

Pauline was extremely friendly in assisting us in our move to Rise.ai. Looking forward to seeing what this app can do for us in the future!

Itay and the rest of the Rise team provide fantastic service. They really go above and beyond to make sure that you're satisfied and taken care of. Thanks, team!

Great and fast customer service who help you find solutions for your specific needs. App works just as promised.

Support is excellent and very helpful, excellent features and really great experience overall really happy.

Great customer service, directed me to my issue immediately and was very informative and quick with response's.

Industry of All Nations

2022-09-08

United States

Great customer support team, flexible and able to adjust the app to meet our needs - shoutout Itay!!

Super friendly and helpful team! They answer very fast and do everything to help you out. Thank you so much Eddie & Itay!

Very easy features and the support is very quick. We use Rise for gift card and creating discount codes.

Le service support est très réactif et les options de Rise.ai sont très flexibles ce qui offrent un large choix de customisation.