Reviews for Rise.ai: Gift Cards & Loyalty

Just downloaded and already loving it! It's really easy setting and up and just about to test on a new order!

Just got it, we'll see, pricing is a bit on the high side for other plans. But I am willing to give it a shot!

The app seems to work great and does what I wanted (lets you offer gift cards) plus more. I'm thinking about also making a loyalty program.

I just started using gift card and the app works. I can't solve a problem and Roy was great to help me. Bravo

Super friendly team, very happy to help with any queries or concerns you have. Would definitely recommend.

The app works great. The technical support team helped us set it up in our store very fast. I would definitely recommend it to someone looking for alternative apps for Gift Cards and more..

This an easy to implement app with pre-written work flows which makes it super easy to implement complex workflows. Whats stood out for us was prompt and helpful response by Nadav. Very professional!

Great app, perfect for our Black Friday sale - and the gifting process is hands down the best option we could have ever used!

UPDATED: Support reached out to me and I was able to fix what was wrong. I'm updating to 4 stars until I can get some real-life use out of the app. I want to see if my customers experience what they should. So far, so good though. I am confused on how this app got so many good reviews. I've been back and forth with support for a month, over a number of issues - all related to the loyalty portion of the app. The workflows are not easy to use if you have anything beyond the basics. The 2 main things we wanted to do - issue store credit for X number of bags of coffee purchased and limit the workflow to specific collections - are not available right now. There are work arounds but they are cumbersome. I placed a number of test orders today (not thru the app; these were actual orders out of my own pocket) and nothing happens. Currently awaiting an answer to my cry for help from Support one last time. I did give 2 stars because Support is fairly responsive and helpful but I don't feel like my needs are over the top and yet I can't get this to work. Could be user error - if support takes care of my issues and gets me up and running today, I will update my review. Otherwise, I will need to cancel; too much time and money wasted so far.

Had an issue with billing which was refunded in full and we even got a free month even though it was my fault so hats off love the app and the service is awesome.

At first impression the Rise Gift Card Loyalty Program is just what our non-profit organization was looking for. I will review further after I experience all the features but it appears to be a great program. What was even more exciting was the support i received when i had a few questions. Nadav provided what i would consider the highest level of support I've experienced from any application with opportunities to screen share and walk through my questions together. Five star all the way. Mike P.

We are really happy with this application, the support is fast and efficient! We recommend! A beautiful application to develop sales

great app easy to use - fingers crossed it does the trick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! very easy to install

Great app and even better support team! Roy was able to help our storefront with flows and automation needed to have a successful campaign.

This app is easy to use & to setup ! Very useful app ! You've got an awesome support behind that can help you if you have issues ! They made my day, and they'll continue to make my days !

Installed this app for their store credit features and it has integrated very well into our store. Nadav was very helpful with setup and quickly responded to any questions I might have had.

Great support! Very fast to fix any requests - Customers love this rewards program and I love the flexibility with the custom workflows that provide many ways to incentivise customers - THANK YOU!

I used this app to create Gift Vouchers on my site. This is my first paid for app and I'm so pleased with the integration, usability, customisation and intuitiveness so far. I hope to update my review once I have experience of selling the gift cards too.

I just installed the app on time for the holidays and I've loved their top-notch customer service. From their initial video call to help me create the best gift card program that fits my company's needs to their online customer service to help me customize the look and fit of the gift card experience!

Perfect got any business . Love the store credit options and being able for customers to purchase gift cards

Easy to use and the price isn't bad! I like that they allow us to create our own card design. I created one that matches my brand. It's an overall great gift card app to use.

The folks at Rise.ai are responsive and easy to work with an the tool works great for what we need.

It is an amazing app. Plus, the support team is super active and provides assistance as quick as possible. Take my word for it!

We are using this app to allow customers to purchase gifts and send their friends and families eCards. Their app is very robust and their customer service is top notch - they're happy to have calls to scope out your requirements and help you do what you need to do. Roy in particular is great to work with!

Just started using this app and had a few set up questions. I contacted support and Roy got right back to me to walk me through everything. Can't ask for more than that!! Highly recommended