Reviews for Rise.ai: Gift Cards & Loyalty

Mark and the Rise team were quick to help with all our needs in getting the app up and running efficiently. Thanks!

The app is very effective and works as expected. Support has been just as great and very responsive. It has generated me quite a few new customers using the workflow feature. Store credit and loyalty services are also great. It gives customers a reason to open accounts, increase cart value and come back to the store because they know that they're going to get real money in return. Last but not least - the gift card service is awesome and adds a level of professionalism to my website. Would highly recommend. --

I easily set up my Gift Card page, and the customer support was fast and helped me a lot in customizing the app just as I wished it to look like. Now I'm off to build my rewards program! Thank you guys!

Inexplicable charges and inability to retrieve invoices to understand how the charges have been calculated despite having zero usage. No thanks.

Being a small company with a start up mentality, we need more than just apps, we need partners. Rise's functionality met our needs and the Rise team have been great partners to help solve problems. We launched quickly and immediately saw results with an easy customer experience. Coming enhancements will solve more of our challenges and we are looking forward in leveraging the app to grow our business.

Amazing app with incredible customer service. The solutions Rise provides are exactly what we were looking for. Thank you for the great product!

So far this app is great. I have had a couple of teething issues with the formatting on my website, Noa from the Rise team has helped me out with this and there are only a couple of other tweaks to be done. She has been a big help and very prompt in replying. I've only just installed the app and haven't been pushing the gift card until it's ready so no sales yet - I will update the review once it is up and running properly - and can hopefully increase to 5 stars :) Thanks - Nic

I had the opportunity to really customize my store and gain customers. Thanks so much! I am grateful

Love this app! The guys at Rise have been fantastic in helping me tailor things to suit our design aesthetic... nothing is too much trouble. Any questions are answered very promptly. Easy to implement a great app to add to start a new advertising campaign!

So far so good!! in about 20 mins I was set up and sold my first gift card. A much better price than having to upgrade my Shopify account. Thank you very much

Excellent customer service. Friendly, knowledgeable, and fast to respond. The app interface looks great. Slick UX.

Really cool app that adds some great features to our store, especially the bulk gift cards. Will definitely be able to expand what kinds of sale and promotions we will be able to execute along with establishing a rewards program. Customer Service is really helpful - special shout out to Mark! Thank you!

This app gives us all of the functionality that we need and more. Workflows work incredibly and have allowed us to run promotions that we were unable to before. Support is the best we've had with any of our apps. Highly recommended.

WOW...the RISE crew is unbelievably helpful and their product is superb. We are always proposing new marketing schemes that require guidance and, perhaps, even some tweaks to how giftcards need to be handled (because of our 3rd party POS system). But the RISE team is ALWAYS ready and on the ball...helping us plan how to achieve our goal and assisting from the back end...And the wait time for support is negligible. So..once again...WOW.

Got a bit confused initially however the developers offered to contact me and walk me through and now i've upgraded my account. Really interesting e-gifting app!

Love it! Simple and intuitive loyalty program. Also, support is quick to respond and friendly. Thank you Rise team :)

Can't say enough great things about Rise! With time we are using more and more of the services they offer, both to improve the experience of rewards and loyalty and to drive extra gift card sales. We have had the greatest support from the Rise team. The have been there every step of the way. Thanks! Highly recommended!

I've used a number of loyalty program before. Rise is by far the best. It helps me a lot with my rewards and gift card program. It is easy to use, user freindly, offers tons of feautres and integrates perfectly with Shopify. The only thing I'm not crazy about is that it isn't white labeled for starters (they have Rise branding). But all the other tools are great and customer service is awesome. Highly recommended. Thanks.

tout se passe bien agreable bonne application j'attends de voir la suite je l'apprécie et je pense que la suite sera extra vaut 5 étoiles merci à vous

This app has solved the store credit & custom gift card limitations of Shopify. Super helpful is helping us migrate almost 2,000 existing custom gift card codes & store credit from our previous site. We've had few bumps in the process, but the Rise.ai team has been super responsive and quick to get us back on track. Highly recommended!

I just started using this. So far there is a LOT of capability in here. The support is great, and they've been very responsive.

This is definitely one of the top contenders as far as Shopify apps go. Rise Gift Card App is solid, support is solid and the results are measurable.

LILLEbaby

2019-09-09

United States

It's a fantastic app to manage customer store credits and gift cards. It seamlessly integrates with Shopify and gives the customer the ability to view their gift card and store credit balances on the account page. The Rise team has also been extremely helpful in getting us set up and resolving any issues/questions that came up.

This app is fantastic, it does everything I was hoping for, plus more. The most impressive thing so far for me is the amazing customer service! I was unsure how to convert what I wanted my site to look like into reality and Roy went above and beyond to answer my many questions. It's not often customer service leaves me feeling super impressed, but I certainly was this time!

Great app!! The best I tried for Gift Cards. Excellent customer service also! Thanks to all the team...