Reviews for Rise.ai: Gift Cards & Loyalty

Really good app. I switched from a point-based loyalty program and this store credit program works much better for my customers since it's easy to understand. Support has been phenomenal as they were able to answer all of my questions as I was learning about the back-end stuff.

Highly recommend Rise. I use it for Gift Cards, i’ts easy to use and works great! Fantastic costumer service!

I highly recommend this app and customer service. I just started using the app. The app is very versatile and allows me to offer great incentives to my customers even at the starter level. The customer service is absolute wonderful. Very knowledgeable, professional, and always available. No problem seems to be to small. Hila especially has been a pleasure dealing with. She gives one the feeling of a partnership with this app and it is greatly appreciated. Thank you and your team for everything you do.

Used this app for bulk Gift Card import. Although the import went well, downloading the subsequent csv file for the generated give cards did not work. However, this was quickly resolved by the RISE support team.

Have been using Rise since we began with Shopify on my other store and now using it on my new store for store credit. Recommend to everyone who need an easy way to build a real gift card program for loyalty and referrals.

I signed up for small business account and upgrade after 30 days to premium. Rise team was kind enough to credit me back my annual payment on the initial small business plan. Thank you and look forward to seeing what Premium can do for my business!

These are hard times. It's not easy for anyone to work now in Italy and in the rest of the world, but Rise can help our business a lot. This is the mission of this amazing company. The app is great, the support is great, I don't need anything else. Thank you Rise and thank you Mr Miron.

I was looking for referral system, but found much more with this app. Their graphical flow builder is amazing, allowing us to create limitless scenario cases, and customer service is simply exceptional. I recommend this app and very thankful to have them as our solution provider.

Exceptional customer service! Had issues with charges and gift cards not being fulfilled due to fraud risks, and the team helped me out promptly!

Rise.ai was the answer to two pieces of functionality we were trying to add to our store. First, we wanted to provide a digital gift card that buyers could send to someone else so that person could make a purchase of their choice. Rise.ai did this SO easily and that gift card has the most sales on our store. Second, we wanted to provide a one time bonus gift card for first time buyers. There were a few stipulations such as the product being from certain collections but Rise.ai support helped us create the workflow so the bonus gift cards were issued correctly. The clean dashboard, simple set up and responsive customer support make Rise.ai a five star app!

Good quality app. Good customer service experience. A lot of features and easy to use. The self-design work flow makes every thing efficient and convenient. Keep going!

I am very happy with this app. It is simple to set up - even for me who is not very technical. The support has been great. I have emailed and had face time call - very personal and practical in helping me.

Really useful app for getting professional looking gift cards up and running in no time. Super helpful support staff. Highly recommend.

A little bit of work to get up and going but with the amazing support from the Rise team, we got it all sorted. Great app! Thank you.

Easy to set up, and always able to get assistance whenever needed. Would definitely recommend Rise for store credit and rewards features

Add this app to help send gift cards to recipients. Their customer service was great and they where able to make the changes I requested instantly.

Absolutely love this app, by far it's the best on Shopify when it comes to gift cards. The user experience is great and it is very easy to set-up. When Covid hit, they were the first to help small businesses allowing to sell gift gards on FB and Instagram at no extra charge. The customer service is amazing, they reply within minutes every time I had a question and Nadav is fantastic. I highly recommend this app and I have been with Shopify for 4 years and had lots of trial and error with apps, this is a keeper.

An awesome feature specifically for e-commerce sites. Super easy to integrate and a highly responsive customer care makes this a must-have app. Highly recommended.

We installed this app to be able to offer ALL our customers the option To purchase gift cards and not just the people who use Apple wallet. It’s a great app, very easy to use IMO, and integrated well with our store. The support from Rise is even better. They are quick to respond and are knowledgeable. They even helped me in a holiday weekend! I definitely recommend them to anyone looking to add this functionality to their store. This app can do so much more than just gift cards which we will be looking into soon!

After +1 year looking for a loyalty app that rewards customers via gift cards and not coupons I finally found it! Service is great too.

If I could rate 0, I would. In my personal experience, Rise.ai is shady and a company out to gouge the little guy. When a customer, like myself, sees "$0.20 an order" on their pricing page, I find it “convenient" how they don’t provide any other explanation about what that actually means, LOL! Until you get the $1,000 bill. As an extremely savvy Shopify website owner and Shopify app customer, when I read "$0.20 an order" that obviously means to me $0.20 an order made by an actual Rise.ai gift card, or, obviously when a Rise.ai gift card is purchased. Because let’s be honest, it would be INSANE for that to actually mean $0.20 of every order made in my shop haha. But it does. It means, regardless of their involvement, they will take $0.20 an order. On what planet, in what galaxy, does Rise think they are entitled to $0.20 a damn order? Your app provides the LEAST amount of value of the 15+ apps I am currently using and your app is 5x -100x more expensive than my other apps even with a plan reduction. AVOID Rise.Ai. Run.

A good loyalty program that we use extensively with our customer base. For my business, Rise.ai is a great tool to increase AOV and encourage re-purchase. Thanks for a great product!

Great stuff. We came for the gift card solution but found all the functionality we were looking for. I did have a slight issue with implementation on our site, but received great support to resolve the issues. They also offer good solutions to support businesses during COVID and to increase loyalty. Thank you!

Good personal help from Sam with the bulk uploads and with Nadav for the customizations! Rise doesn't have a bulk upload button for store credit, they do have a bulk upload button for gift cards. Note: They charge a fee of $0,20 per store credit update above 250 store credit uploads per month. They are working on improving their API.

Continue to be positively surprised by the team at Rise. They are always available for a quick support and the app is getting better and better. The new collaborations with IG and Google are amazing additions as well! Well done Rise