Reviews for Rise.ai: Gift Cards & Loyalty

So far so good; I'm really impressed with the breadth of functionality and the ease of use. The technical support from Dana has been first class also.

Great app! Easy to set up, customize, purchase & redeem. My customers love it especially for the holidays.

Since the installation, I had an experience that suggested I was not getting the best out of this app. Its been non-stop texting and vid calls by their Cs team and that has solved much of my issues and now we are set to launch this program. Kudos to the team behind Rise.ai to do what they do. This is by far the best Loyalty App. And I have tried the Top 5 and this ranks Top for features and CS response time, Thank you Rise.ai team.

I got a bit flummoxed when I first began working with the Rise GiftCard interface...and time was short with Christmas days away. Thankfully, Rise has great support and I was able to set up a google meeting and share screens. Dana was very helpful in getting me going including a small modification to my theme coding to adjust checkout buttons. I had a subsequent meeting with Dana to solidify my understanding and I'm all set! Great knowing the team at Rise is there if I need them. They have been very responsive! Thank you Dana!!

Ottimo e pratica funzione per migliorare l'experience dello shopping on line nei nostri negozi. Complimenti

Pauline answered my question promptly and also made sure if everything is already good on our end a few days later. That's attention to detail and good customer service!

Just started to know and use this app. It seems to be very professional, a lot of opportunities are included for boosting your marketing. And last but not least the client service is TOP! Very fast and helpful. Thanks again, John!

Easy to navigate and implement. Gift cards up and running in a flash plus their service is fast + excellent.

The app can completely change the customer experience, and customer support is great, we had a problem with billing, and they answered and solved it immediately!

Great customer service. Fast response and very friendly. Also my issue was fixed the next day which is amazing!

Really easy to use - yet to implement on our store yet but the team area all v helpful. Very excited to get our programme up and running in the new year

Excellent customer service. I'm just starting but the app looks really promising. Rise's gift card BOGO is the best promotion I have found this holiday season!

Has been great so far and amazing customer support!! Very excited to see how our sales increase with the ability to offer gift cards.

Rise is the true gift card solution that you are looking for. They are also constantly pushing out new features and updates to build on a great overall customer experience. Also their entire team from the CX team to the VP Marketing is always a pleasure to work with!

The onboarding process is incredibly designed. This seems to be a very impressive software. Support is helpful as well!

I downloaded this app for e-gift cards this holiday season. I had several questions prior to launching, and each time they were so helpful and able to walk me through each step!

Great support and product for Shopify & Recharge stores. Reactive dev team with powerful partnerships and a strong roadmap

Great thorough and easy to use app with a prompt response and support by one of the support members, Keren.

Wow - really well-done app, easy to use and effective. Our team went through a lot of rewards apps and Rise is by far the best and most comprehensive for users. Definitely recommended for brands that want to create loyal customers. Store credit refund is a hit as well. I can see a lot of my customers using it. Would recommend!

Great looking and user friendly app. I just installed it so I don't yet have feedback on the ROI. I took me half a day to install and personnalise it (including traduction of all texts in French). I had some minor difficulties but Keren from the support center has been a great help and fixed everything for me. She was very reactive and nice.

Little Kooma

2020-12-06

Singapore

Excellent support team, able to answer all my questions during my setup process. The team also extend my trail period because it takes a bit longer for me to setup everything. Great job, keep it up!

We had a project come up unexpectedly where we needed a solid gift card program. Rise was very responsive and helped us get the program up and running very quickly. So far it's worked very well and our team has been very pleased with it.

Amazing professional and fast customer services. The app is solving all our problem about physical and digital gift cards generation and management.

I'm so impressed by this app, super easy to install and easy way to gain loyalty with clients. Very happy!

Rise has taken all the heavy lifting of doing gift cards, shop credits and rewards campaigns out of our hands. It has worked really well and whenever we have a question, we've had quick answers to help sort us out.