Reviews for Rise.ai: Gift Cards & Loyalty

Rise support has been very helpful with all of our questions. Hila, Pauline, Itay, and John have been excellent! The user interface is intuitive and straightforward. Setting up our store credit and gift card product has been a breeze. Thanks, rise.ai!

App works really well for gift cards and referrals! Their referral flow is not dependent upon a widget on the site - we needed a standalone page and this works well!

Amazing and fast customer support! John was really helpful to figure out the perfect subsciption plan for us. The tool offers everything you need to scale up your business. Also great for start ups, because your required subscription grows with your sales. We definitely recommend rise!

Very easy to use and customize for our purposes. Keren and the support team were very helpful in answering all of our questions. Rise has made it very easy for our customers to keep track of their points and redeem for rewards. We will continue to use this app for our store!

I had to create bulk gift cards for our customers and Pauline responded to my emails very quickly! Thank you!

We have a complicated workflow where customers receive a bonus on top of their 5% rewards if they hit certain thresholds. This caused a glitch in how rise handled the rewards and sometimes gave customers double rewards. After some back and forth with Rise which took a while they have mostly fixed this and have also compensated us for the customers who received and redeemed more than they should have. The app does not give you great reporting to be able to monitor this situation or view pending rewards and as such it took me a while to catch this error. If they fix reporting and we confirm this app is working properly I will raise my review again.

The app is really intuitive and easy to use. The customer service is superior. My client success manager, Dana, is quick to respond and helps greatly with providing solutions and recommendations to fit our needs of the businesss!

We decided to go with Rise as our rewards & loyalty program. The app has a substantial set of features and accomplishes our goal of avoiding a confusing points base system. It integrates well with Shopify Plus and Shopify POS which were two musts for us. Eddie was very helpful in getting all of the features set up properly! Would definitely recommend giving Rise a try.

Great customer service!! We use rise ai for our loyalty program and gift card. It's so easy to use. 100% recommended

I used this app to help me to do gift card. To send something to potential clients could be an engine to get the store started to move a little bit.

I used the app to help me bulk import my gift cards from my old point of sale into Shopify. The representative assisted me with this task immediately, quickly, and efficiently. I just sat back and provided the information they needed. It was a breeze.

We have really enjoyed using Rise.AI's Gift Cards & Loyalty software. Very fast and friendly customer service.

Easy to use, and very helpful. My store getting more orders since I add it to my store. Very fast and friendly customer service.

Helpful & easy to navigate the assistance. Responsive to issue.Used simple language .Thanks Pauline

We used rise.ai to create bulk gift cards to hand out as unique codes for our one of our client's websites

This app is a perfect fit to what we require in our store so far. They also have a great customer service. Pauline has been so patient answering all my queries.

Lollygag.co

2021-07-16

United States

I have used this app for a month now, so far so good, its easy to set up. The service is excellent. They respond quickly and solve every issue I had.

We have really enjoyed using Rise.AI's Gift Cards & Loyalty software. We have seen a huge bump in purchases of gift cards and see customers coming back to buy more. The integration with Shopify and ReCharge is harmonious and it was a breeze to get this installed and operational. We are excited to see what new opportunities this software will bring to our business! Highly recommend!

The Rise,ai app was critical in enabling us to deliver a gift card solution without having to upgrade to Shopify plus. The bulk gift card import enables us to generate thousands of codes and works seamlessly with Shopify.

We have started using this app recently and love the features. The app simplifies the customer rewards and loyalty experience. In addition to the app features, we are delighted with a very prompt and effective customer service. A fantastic customer service team and a special recognition for Pauline and Keren for helping us promptly. Keep up the great work!

I was using another app before i discovered Rise! They have amazing customer service and cater to me promptly. This has turned my business around and my customers love the reward system.

This app is extremely user friendly and easy to use! Brings a whole knew USP to our business, gives us tons more marketing content and an edge over similar businesses. We needed a little help setting something up, and the customer services was unbelievably prompt on helping us! When we look for these sort of apps, we always test the customer service out, and this ticked all the boxes. Thanks again guys!

This app allowed us to upload our existing gift cards, super useful! Plus their customer service is great.

Customer support helped me sort out an issue with the way my gift cards were presented and were great to work with

Amazing support team, great people and wonderful app. Have made us many many sales!! Highly reccomended, thank you for the help)