Reviews for Referral Candy & Affiliate

I'm new to ReferralCandy and worked with Karen to get it all set up. She was AMAZING! Best customer support ever. We worked through the chat system and then needed to hop on a phone call to figure out the rest. She offered the phone cll and I gladly accepted! Such an easy pain free process. Thank you KAREN!!!!

Karen was super helpful and very polite. Great service

The support was fast, helpful and friendly. Thank you Sherwin for solving all my doubts and issues!

The support at Referral Candy was helpful and friendly! :)

The support is awesome! I got help from Tippy who was quick to respond, polite, and followed up with me to ensure I got what I needed. Tippy was thorough and helped resolve my issue even though it required quite a bit of time and digging. Thanks again Tippy!!

ReferralCandy is very easy to set up and get going. They also have super responsive customer service via Intercom chat or email support.

Easy to use from a customer, advocate standpoint.

top app and great support during installation

Very easy to use and intuitive. Awesome customer support!

Amazing customer service! Tippy answered my questions in a clear and prompt manner It was super easy!

Tippy from Referral Candy was super helpful with the setup process. Functionality is pretty great with the app overall. I would recommend!

Fidobiotics

2018-05-31

United States

The app is pretty good, although can be a bit buggy. The customer service is wonderful, I spoke with Lorraine and she figured out the bugs I was dealing with

Neurogum

2018-05-29

United States

Great experience with the customer service team to get it all set up for my store: neurogum.com. Tippy was fantastic.

Great customer service: fast and reliable.

Love the live chat feature for customer service! So quick and efficient! Tippy was great and I'm happy to know I can reach out in the future with questions.

Great customer service! Tippy answered all my questions in a way I could understand. :)

Tippy was super helpful and expedient!!

Great and helpful responses from Tippy!

Love it so much! It works great super easy to install and it's a fantastic software! Signed up dozens of people per month so it helps us build brand ambassadors! Thank you so much!

Another developer posting lies and false information to get people to install their app. How this started, I emailed them inquiring about how they help stores with making sales, as in the app description they mention they brought a suppliment company from $0 in sales to $10,000 in sales, in one month. QUOTE "We singlehandedly helped a supplement company grow their sales from $0 - $10,000 every month (and that’s just one example!)" END QUOTE THIS IS A LIE! They explained that for their app to work, your store needs to be making sales every day, then Referral Candy works off those customers. Now this seemed weird considering they claim to have taken a store from $0 in sales to $10,000 just after installing their app. A BLANTENT LIE!! They even confirmed this with me by ceasing communication when asked about it how they did it if the store had no sales. AVOID THIS COMPANY!

Thanks so much for your above & beyond help, Jon!

Karen is very helpful with our referral questions and issues

Jon was quick and responsive to some integration queries I had. Have had the app installed for a couple of days now and very impressed. Excited to see the increase in sales that it can bring over the coming months.

Jon has been a great resource to help get us up and and running again. Cheers.

Tippy was an excellent help. Got my issue resolved right away