Reviews for Privy ‑ Pop Ups, Email, & SMS

I just started using it today and I am pleased so far. Easy to navigate and I am happy that help/support is just a phone and or click away.

After launching my Shopify store last year, I started using Privy's free plan and have successfully run campaigns (pop-ups and landing pages). If I didn't understand the tutorial, any questions I've had were quickly answered by their support team. I recently added the Email service for $13, which I believe is reasonable for my needs. I've created a winback, an abandoned cart, and a post-purchase email. Automation alone is a time-saver. I look forward to using Privy to create newsletters going forward too.

Hands down Privy is one of the best apps that I've worked with. I've successfully been able to streamline my marketing to my customers by using this app. Plus, my sales have grown so much more since using it. The pricing is reasonable especially for a small business. I highly recommend.

Great app to help any business get more sales online through their shopify store in any niche. Recommend

Lots of possibilities in terms of templates and promotions - pretty easy to customize and can be done by novice users. I did research quite a bit before settling on a promotion/exit-intent app - and chose Privy because was the best price for so many promotion options. The only noteworthy issue I've faced so far is when making too many customized changes, the editor can freeze or take long to load. To get around this, I just simply save and exit the editor after making multiple changes to a template and then re-open the editor and continue making any additional changes.

Great for popups so far with the exit-intent pop up. Great customer service. Have enjoyed this so far!

I have been buying software for companies I run for 20+ years, this was by far the best on-boarding experience I have had. Thank you Jen! I'm really excited to see what next!

so far so good im pretty new to everything so still trying to work everything out, but so far it is definitely an improvement

Great email capturing capabilities. We have been able to collect emails through their various popup designs.

Still finding my way around and learning how to put everything together, but I love that there are so many options. And Customer Support, although no online chat available, has always been so quick to respond!

The popup appears intermittently. Tech support is unresponsive, leaving site in jeopardy. Uninstalling.

Great app and super helpful customer care! We've been using Privy for years and the functionality gets better and better. It's easy to use and I'd recommend it highly.

This app has helped considerably on campaigns, but I'm still weaving my way through it. Certainly one to use.

So far, so AMAZING! Privy is ridiculously easy to set up and use. Everything is completely customizable, and IT WORKS! I just launched my business less than a month ago, and I've gotten nearly a dozen sales just from Privy pop ups. Can't say enough how wonderful this app is. The cart saver and newsletter pop ups are extremely valuable, and I'm going to also use this to run my newsletters too. Without Privy, I highly doubt I would have the newsletter signups that I do. If you're on the fence, you shouldn't be. This app is the best one I've added to my store.

This app is amazing! We've been using it for about a year and are really happy with the sign ups, email functionality and marketing tools. It has more than paid for itself with sales and new conversions. The support is terrific. Highly recommend!

Having some issues with branding our emails. When the app sends email confirmations and newsletters they come with the Privy brand. I believe this is not good for any business and I am surprised no one else has complained . We have been chatting to support for almost 2 days now and still not clear answer. Not very happy with this, plus a bit expensive for the service.

Their plan prices are not fair, they charge you based on your monthly views. Fuck you I deleted this app btw

App surpassed my expectations! Ended up getting more new sign-ups than I ever imagined! Support has been great, including the coaching.

I'm very excited to get started and looking forward to great success with Privy. Casey was great with our introduction call and helping me understand the App. Let's Get It!!!

Good So Far, Easy to use and easy to navigate straight forward interface and love the amount of integration the app had to shopify

good app, love send emails and the pop up for make the email list. a little expensive but worth it.

Great App to increase Avg order value and cross sell. Have signed up for the paid version due to the conversions generated

You can convert new purchases immediately!! Great app and great support team!! They always answer my questions.

The customer service and trainings are really good, but the templates and features could really use some flexibility and design upgrades. Really looking forward when the SMS marketing becomes more integrated. Great platform for simple email marketing that gets the job done.

Not bad at all. Great customer service, and it is pretty easy to use if you are looking for a simple entry into email marketing. The templates could be more creative, but i'm not complaining. I am really hoping this feature helps to grow my online business and conversions. Give it a try. I'm pretty satisfied.