Reviews for Justuno ‑ Email & SMS Pop ups

This is a terrible app, they charged you without notice, and canceling the subscription plan is just a headache!

Lovepray jewelry

2020-07-13

United States

We use Justuno for almost everything at Lovepray Jewelry, there are so many things that you can do with it, that will save you a ton of money in separate apps. www.loveprayjewelry.com

We downloaded your app yesterday and as soon as we did we started to experience a serious speed issue with our website. After some hours we decided to delete it because we thought that your app was causing it. We never had any speed problem with our store since we downloaded the app. The problem is that even though we have deleted your app, the speed problem is still there. We have been talking with shopify assistance and they told us that sometimes even if we have deleted the app, it can leave behind a code that may cause the website to slow down. We reached with the app asistance and they quickly washed their hands in order to now help us.... We are so dissatisfied with the app and the service!!!

Love it, definitely would recommend it! Very useful tool for marketing purposes. Thank you Justuno for your help

Thanks for you help! So helpful and great services. Love all the possibility for our business :) Try an other app before and Justuno Pop are better for our needed.

Awesome customer support. I had a few questions upon setup and their chat agent was a rockstar. Keep up the good work!

I encountered some problems creating pop-ups on my store. I sought help from live chat and Jenna run through the entire setup process and waited with me to create the pop up for desktop and mobile. Thank you so much for your patience. I know I can count on you if I ever need help again.

Super-great software, super-easy to create and edit promotions. Good statistical information. Thank you for the developers!

I really like the app! Its been working really well for me, I'm surprised how many email captures you can get, and its nice that its integrated easily with google analytics. Customer support is really helpful and quick as well <3

I installed this app and tried to use it but found it very difficult to use. Their templates are hideous and custom designing them was very hard. It also wanted really small photos vs other pop up ad apps. I uninstalled it the same day and have continued to get their emails despite unsubscribing over and over. DO NOT RECOMMEND

Chair Source

2020-05-19

Canada

This is a powerful App. Very well recommended. We have been using it consistently and we think we haven't reached its full potential yet.

YOUSHOULDBESHOPPING.COM Says: We have NEVER seen or had such terrific support from ANY app we've ever tried or even currently using... The support folks here at JUSTUNO are patient & extremely helpful... So far - they have held our hand through the set-up process & being very exhausted from the past (2) weeks trying to get our store up & running, this has been very appreciative... A huge special thank you to Alice...!! >>> 5 Stars All The Way...!!

Perfect for our needs. Easy to design and dictate when and where we want informational pop-ups to happen. Super helpful app.

Justuno is awesome! It has a LOT of options the allow you to do basically EVERYTHING you want. That said, it is kinda hard if you're not tech savy.

JustUno is simply the best popup app I've come across in 15+ years in business. The targeting rules are very powerful so you can segment your popup campaigns. Their support is top notch and the blog provides lots of case studies and valuable tips. I never looked back after switching to JustUno years ago. Highly recommended!

Set up of the pop-ups is not very intuitive, but their support is great. Will, Nestor, and Yuno made everything easier :) Their conversion analytics are very good.

Absolutely awful, had 2 pop ups (one desktop, one mobile) that I had set up that were enabled live that i thought were working for months and then I check the app and they are not I have missed out on hundreds of potential emails from store visitors by it not working as it should have.

A great company to do business with. We have been using them for about 3 years with great results. I would highly recommend

Great app for on site marketing tools! Support is super helpful and responsive and answered all my questions.

Skout Organic

2020-03-05

United States

This is a great app to upsell, cross-sell and customize your users experience. Takes time to set up but builds a great buying experience for customers.

Justuno has really helped my business gain new email sign ups & so much more. Their customer support team has been super helpful in different areas that were needed.

So far so good! I had an issue with my subscribe box and wrote through the live chat. They were quick to respond and so far very helpful :) excited to see what is to come!

The customer service is really great and responsive. Thanks for the quick help when I couldn't figure out where I was stuck.

Just Uno is the best! Not only does it have the best options for popups and cross-selling but their support team is literally incredible. I have been going back and forth with Nestor on support for a week because of a theme problem and Nestor helped me 10x more than the shopify team even could. So greatful for them!

Have been using Justuno for over 6 months. They have great popups, and their seasonal banners and popups are extremely useful and definitely bring in a lot more sales and emails. Their customer service live chat is also great.